Great product and also great support. At the beginning of usage, I had some minor issues, which were immediately fixed by Ryan and the team.
Crystal Vibes By B&B
This product is amazing! The options for customizing your product add-ons is seamless once you set it up! I was really skeptical about the monthly price but it more than delivers in performance and customer service. I've had some pretty weird code issues, customer service people like Ryan really know what they're doing! This app takes a little patience to set up, there are small bugs that arise from either conflicting code in other apps (ex. PageFly) or user error but these guys always know what to do. I recommend this app 10/10, thanks for all the help Ryan!
McKelvey T-Shirt Company
We have been using this app to fix the xxx variant limit and help with our customized Jacket business. It has since become an essential part of our store. www.mckeveytees.com ... We now use all the premium features... Especially the append to price, conditional logic, and adjustable prices. Whenever we have an issue the tech team solves the issue in a very timely manner. They are very helpful and help you to understand their app. Being a programmer, it is awesome to have such well documented code and support. We would give it more stars if possible. Great Job BOLD!!!
Thank you so much for the review! Couldn't be happier to hear that Bold Product Options provided you with the solutions you needed to fit your business needs, and that you found our documentation and customer service team to be so helpful. Thanks again, and all the best!
Bold was a greta help today helping me with the product options app! Especially Nir who also helped with other aspect of the website would recommend
Thank you so much for the feedback. Very happy to hear that Nir was able to provide great service!
The Paw Prints Princess
I create personalized artwork and require a lot of information from buyers before I can begin a project. I am so relieved to have an app like Bold to help me gather it in my Shopify site - saves me SO much extra legwork. I haven't had any issues using the app, but there was a situation where I couldn't get the desired boxes to align properly with my theme. Their customer service team was very hands-on and quick to respond, even on a holiday! I would highly recommend!
Thank you so much for the thoughtful review! Couldn't be happier to hear that Bold Product Options and our team was able to save you time and work implementing customization options on your site.
Alina was very helpful in getting our app set up and working through the details! Highly recommended!
For the past few weeks, we needed multiple "tedious" tweaks to our website to make it exactly the way we want. Camila, has been a tremendous help and has made that all possible! We are super happy with their help and info!
Thank you for your review. We are thrilled that Camila was able to help and that everything worked out, we are always happy to help. Everything looks great!
This app is the only reason I am with Shopify - I was able to get help with installation ASAP through chat and Alina was so helpful and fixed it in no time.
Thank you so much for your review. So happy to hear that Alina was able. to help out and that Bold Product Options is a great solution for your store. Please don't hesitate to reach out any time.
Madame de la Maison
We set up options in a day with custom pricing options, flows, photos, and colors! Camila from their customer service team was extremely helpful and responsive. She not only took the time to customize the font and colors for our options to match our site, she also taught where and how to put the code should we need to make updates in the future. Thank you!
Thank you so much for the great feedback. We love the way that you have implemented Product Options on your store! We are happy to hear that Camila was able to provide great support to help you immediate fixes and walk you through how to make future changes.
I am using the app for quite some time and I am more than happy. Not only are the options great and the setup is quite easy, whats more impressive is the support I received everytime I wanted to change something. Nir and Grant especially did an awesome job, but I am sure that the entire team will be a great help to you. So I would definitly recommend it!
Thank you so much for the feedback and recommendation. So happy to hear that Nir, Grant, and the rest of the team were able to help you out!