Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially for businesses with numerous product variants. It's praised for its user-friendly interface, easy setup, and seamless Shopify integration. The ability to manage a large number of products and automatically apply Option Sets to new products is a standout feature. Exceptional customer service, with team members often singled out for their support, adds to its appeal. Its longevity indicates reliability and effectiveness in managing eCommerce businesses.

January 12, 2024

I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.

GalaxyCon
United States
Over 3 years using the app
January 25, 2024

We have used this for years! It is so nice being able to control the options on individual products. Customer service is always quick to respond and eager to help resolve any questions. Thank you Jeff for the extra help with the video recording!

Anueva Jewelry
United States
About 5 years using the app
January 26, 2024

This app is definitely key to my products. Although I have had some problems over the years, customer service has always helped me figure out solutions.

Row West Activewear
Canada
Almost 7 years using the app
December 20, 2023

Yes the app has its limitations and what I can do in the front end, but whatever further customization help I needed, Jeff, Armin and support team resolved it for me.
No app is perfect and I have my own complaints, but knowing I can get help and support when I reach out to Jeff or Armin gives me confidence to use the app.

Zipper and Thread
United States
About 6 years using the app
December 7, 2023

We've been using the app for a few years now, works as it should, no big issues. It takes some time to get used to it and set it up, but the support is super responsive and very helpful.

I'd give it 4.5/5 stars only because it takes quite some time for any changes in the settings to propagate on the website and that the Sync button should be much more visible as it is.

Shoutout to Armin for the patience with my code :)

SharpEdge
Slovenia
About 4 years using the app
January 10, 2024

Very efficient! They got back to our request within a day. Amazing customer service!

Aunt Lisa's Recipe Gifts
United States
Over 3 years using the app
December 7, 2023

We have used this app for several years and it has solved our issues for products with large numbers of variants. We recently had a problem with updating prices on an Option Set created several years ago. Nicholas and Sanjey were super helpful, quick to respond and solved our issues. Highly reccommend!

TCR
United States
About 6 years using the app
December 21, 2023

I have used this app for years and it has always worked without fail. Their customer service has always helped when I have needed it and has gone above and beyond as well.

Lethal Gaming Gear
United States
Over 2 years using the app
January 5, 2024

Great app! They have lots of options to customize your product variants. And if you have an ideas or suggestions, they are always willing to help make it happen when they can. I've been very happy with what I've been able to do so far and look forward to what they continue to roll out! Plus, Jason and his team are very responsive whenever I have questions. Overall, I'm very happy with the app!

Backyard Bliss Direct
United States
About 1 month using the app
November 20, 2023

This app adds so much features on top of the native options that come with Shopify. We wouldn't be able to function without it. Their customer support is really good as well whenever you need anything. Alina has been a big help!

Falcon Electronics LLC
United States
Almost 3 years using the app