Reviews (1,063)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

October 14, 2020

The product is good but I decided not to use it. Customer service is fast and responsive which I appreciate!

A Jar of Pickles
United States
About 2 hours using the app
November 30, 2021

Great customer service! Very fast response and the issue was fixed immediately. Would recommend especially Shahariare Rahaman!

Miei
Australia
About 2 hours using the app
October 27, 2022

Wow. The customer support with this app is great. The app works perfectly for what I wanted it too and the team were on hand to help me make the customisations look perfect on my store. The help is much appreciated.

Tiddlers & Nippers Ltd
United Kingdom
About 1 hour using the app
April 11, 2023

does not bring enough support. Quite horrible for image upload option. The video does not have voice, lacks information....horrible experience

KoolArtists
United States
About 21 hours using the app
Zepto Apps replied April 11, 2023

Thank you for your review. Sorry if our video lacks information. We are happy to guide you through our five-star support team. Don't hesitate to get in touch with us at support@productpersonalizer.com. We also have live chat support through the admin dashboard.

December 3, 2021

Great app, easy to use, and support are always on hand to help. No issues with this plugin whatsoever. Highly recommended.

Collins Debden
United Kingdom
26 minutes using the app
May 20, 2016

Love the app, clean, easy to install.

Usgrating
United States
25 minutes using the app
September 27, 2016

Great App only thing it is missing is an addition to price for different customization options.

Jrunited
United States
About 3 hours using the app
March 21, 2019

I don't know what it is about this app, but NOTHING works for me. The background images I upload won't stay, they revert to the original product image. My placeholder images don't stay in place, don't stay greyscaled, and don't allow me at times to move the ones that are selected.
The worst part is it doesn't even allow me to do what I wanted. We make a product in 3 different stains. We currently have the option to choose 1 of 3 VARIANTS set up, i.e. 3 different stains. I wanted the option for a customer to have a stain selected and be able to customize whichever one they have selected. But there's no where to use 3 separate images for customization, it only allows for one.
Terribly exhausting and frustrating experience. Will be looking for something else.

Morph Speakers
United States
About 3 hours using the app
Zepto Apps replied March 21, 2019

Thanks for your Review. You can set different background image for different personalization if you uncheck all variant image as it only allows the variant images. By conditional logic section you will be able to use as many customization image as you can and link with variant. There are tutorials how to use the app and How to utilize different features available.

Edited May 3, 2021

This app is quite tedious to use, and also messes up with code so bad. It messed up with our product types, facebook pixel etc etc. After the review the developers team contacted us and helped us to resolve the code which was everywhere on our store. 1 star for ease of use and 4 points for support after the review. Regards, Naukhez

Petalsme.com
United Kingdom
About 2 hours using the app
June 15, 2016

Great app! Work well, not expensive and very great support!

Hubbyandwifey
United States
2 minutes using the app