Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

December 15, 2021

i uses support its very god! and the app works correctly. I tried various app options and this one works great on my theme

Universo Maleja
Colombia
About 23 hours using the app
October 13, 2021

I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!

Saved by Grace Co.
United States
21 days using the app
Edited May 22, 2023

Amazing customer service, all my questions can be answered quickly. And just what We needed for our products. I use this app on two of my websites now and highly recommend it.

sotomdio
China
About 20 hours using the app
Edited March 24, 2019

This is by far the easiest to use product customizer app we have tried. From a user standpoint, it is simple and straightforward, on both desktop and mobile. Well done. Thanks.

The Promotions GURU
United States
About 19 hours using the app
March 15, 2023

Great tool with many options for your custom products! Also were able to get great support to solve a few issues around how it looked on our site. nice!

Byvoks
Norway
About 19 hours using the app
February 23, 2022

Super responsive support. Solve all problems efficiently. I made the switchover from another product option app in just 1 day. Very impressed by the usability and efficiency of everything. It even works with Shopify's built-in currency convertor.

IronClad PC
Hong Kong SAR
About 16 hours using the app
October 28, 2021

We used this app to make our products customizable. We achieved our goal using this app, and happy that their representatives are always ready to help us. thanks!

JackJacks Metal
United States
12 days using the app
January 14, 2021

We installed this app for the features listed, thinking it would be great. Lo and behold, for whatever reason, after the install, they decided to write their code ALL OVER THE BACK UP THEMES TOO! Be warned. Thus it makes absolutely no difference whether or not we create a copy before we install the app, as it'll just write its code on the current theme and all of your back up themes (good luck trying to remove it one by one from ALL of your THEMES). CUSTOMER CHECKOUT ISSUES as well. Now we're having different customers using different platforms and payment methods complaining about how they are unable to checkout. This was only seen apparent after downloading and installing this app. They should compensate us for all the lost sales.

Wee Bands
Singapore
12 days using the app
Zepto Apps replied January 14, 2021

Thanks for taking the time to review. Perhaps you have mistakenly claimed for another app as we see from our history you never have configured any product (So the app cannot create any issue with checkout). Also, you have performed auto-install in your current theme debut id:94423875628 and this is our history: https://prnt.sc/wnvz6a The app never installed any snippet to any other theme. If you need any help please contact us support@productpersonalizer.com

August 10, 2022

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!

Matsch mit Sahne
Germany
9 days using the app
June 4, 2022

Great app! Helped me add personalisation onto the website for customers to choose and create their own personalised products. Live chat also was a great when getting stuck!

kromekeycaps
United Kingdom
About 6 hours using the app