Reviews (1,028)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, supporting a variety of items like rubber stamps and engraved products. They appreciate the intuitive interface that simplifies the customization process for customers and the ability to save templates, enhancing operational efficiency. The app is also praised for its responsive and personalized customer support, which quickly resolves technical issues, thereby improving customer satisfaction and store functionality.

March 28, 2022

Good app for product customisation and with an very fast support. Thanks for your good job Zepto Team !

LeGamingRoom
France
11 months using the app
October 6, 2022

We use this app for our personalization, and it works well. We needed to transfer all of our products to another store and didn't want to have to set up personalization again for over 1,000 products. The support team was able to transfer our personalization settings from one store to the other, saving us a ton of time!

LifeSong Milestones
United States
11 months using the app
March 6, 2023

Zepto has never disappointed me. This is the second ecommerce store I have set up and installed their app. The customer service is speedy, convenience and super efficient. Thank you so much for your help. Stay in touch.

Connie Handcraft
United Kingdom
11 months using the app
Edited March 6, 2021

This plugin is amazing. I highly recommend to anyone who is selling personalized products. I needed some help with set up and the support team was very helpful. They quickly fixed the problems. I am very happy. They deserve more than 5 stars!

GLJEHO
United States
11 months using the app
March 27, 2021

The app is great, but the support is even better! I needed help with some configurations and I had the best experience contacting the support: it was very fast and the result was perfect! I really recommend the app and don't think twice to contact the support if you are having any kind of problem with your product personalization

Macchi Jóias
Brazil
11 months using the app
Edited March 8, 2022

Very professional and fast Customer Service. He helped me fix my Problem and even gave me a Tipp on what to improve besides.

The Home Habit
Germany
11 months using the app
July 10, 2021

Such a great support! The problem was quickly resolved and the team has always responded promptly. Thank you!

à la carte - Kartenmanufaktur
Germany
11 months using the app
March 2, 2022

The app works well and the customer service is excellent. Every time I have had a query they have resolved it very quickly and efficiently.

KUORI | Official Online store
Spain
11 months using the app
October 25, 2022

This app is amazing to help people customise their product!!! I got some specific problems and the team responded to my message instanly and fix the problems at the backend! Perfect service!

Departure.world
Hong Kong SAR
11 months using the app
December 20, 2020

Our shopify store is using Product Personalizer. We are very happy within its features and customer service. The team responds to our queries super fast.

jazz hands
Greece
11 months using the app