Reviews (1,069)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

March 17, 2022

The app does exactly what I needed it to do and the customer service is great. I had a small issue contacted customer service and they were able to help resolve my issue.

Twisted Teddy Apparel
United States
About 2 months using the app
Edited November 27, 2022

Wonderful app and even better customer service. In this specific case, Imran helped us with advanced customization. I hope he gets promoted, hah. Thank you all!

swishv4
Latvia
About 2 months using the app
May 17, 2019

Great app. Bit of a learning curve but once you've got it it works well. This app is integral to how we sell some items so we can't be without it. We had one issue with it but it was all sorted within a few hours. Great support!

LDN Neon Co
United Kingdom
About 2 months using the app
August 11, 2021

It is helpful providing the monogram options for our customers but it's not not necessarily user friendly on the back end. Often times we lose our monogram information on products, it will drop off for no reason.

Little English
United States
Over 4 years using the app
Edited May 10, 2024

UPDATE: product options suddenly disappeared from the site. Apparently Zepto, the developer, is having some type of CDN issue at the moment. I've contacted support but have not heard back from them yet. This is very serious!

This app has a lot of potential and is a work in progress. If you need to offer personalization (especially complex items with real time preview), then I can highly recommend this app. The developer knows his stuff and is committed to making it better.
The only issue, if you can call it that, is that it's such a powerful app and offers so many settings that you can get overwhelmed sometimes. However this would only apply in more complex cases, as it all depends on the types of products and personalizations that you offer in your store.
In my specific case I needed support when changing theme so that the app would display seamlessly. Support came through and was there to help get the app performing the way I needed.
I can highly recommend this app!

ChokeSports
United States
Over 4 years using the app
September 16, 2021

慣れるまで設定は難しかったですが、商品オプションの追加アプリをいくつか試した中で、最も良い仕様でした。不具合もありましたが、サポート対応が良く、最終的に問題なく使えました。Thank you so much!!

EARMIND
Japan
About 2 months using the app
July 22, 2022

Exactly the app I needed. Had an issue with changing the variant or style of the items on my website and the customer support reached out and helped me resolve my issue in 1 email. I recommend.

Bling Discount
United States
About 2 months using the app
June 14, 2023

Shahariare Rahaman explained everything to me in full detail A few times to help me. I was able to implement the app on my store flawlessly because of him. Thanks again.

Light Show HD
United States
About 2 months using the app
December 20, 2022

Great product and fantastic support. Highly reccommend this tool for personalization and tailored experience for your customers.

TreasureMemo
Ireland
About 2 months using the app
Edited April 5, 2023

Excellente application que j'utilise sur plusieurs de mes boutiques et comme d'hab elle est super !

Un immense merci à Shamsuddin Rony qui fait partie du support technique et qui est brillant dans son domaine, merci pour l'aide que vous m'avez apporté !

Blaze Original
France
About 2 months using the app