Reviews (1,069)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

July 14, 2021

shamsuddin was the best support rep i have ever spoken to in my life! thank you so much, i love the app so far

Red Blissy
Israel
About 2 months using the app
November 12, 2022

So far they have been a great help. The app is intuitive and easy to work with. Still in testing during the trial period but so far I'm liking it.

MYPadL
United States
About 2 months using the app
March 21, 2022

although I had some difficulty trying to achieve what I wanted the support team were fantastic to help me achieve exactly what I wanted. Even with all of my terrible explanations of what I was trying to achieve. would recommend to app to anyone who wants to eliminate sending drafts to customers to approve personalisation

Rilaco-
Australia
About 2 months using the app
January 22, 2021

best product personalizer app out there! had some difficulties while installing the app and customer support helped me really quick!

Luvelry
Germany
About 2 months using the app
Edited November 7, 2016

Great app, very intuitive. Support is great really patient and answers quickly. I needed to add a price option for text addition, they installed it on my shopify for free.

Balcotte
France
About 2 months using the app
Edited September 19, 2021

It's giving direct error! It is not loading on the website, and when entering the application it gives error 500 or this error: Connection failed: Too many connections. This error is directly impacting sales!!!

iCase
Brazil
Over 3 years using the app
Edited July 2, 2018

By far the best personalization app and customer service out there! Saifullah answered all my questions within an hour of asking them and helps you get the app up and running with your theme, with ease! Highly highly recommend the app! Thanks guys!

Chaganoga
United States
About 2 months using the app
September 25, 2022

This is a wonderful app. It does take time and patience to set up but once you get the hang of it it's actually fairly simple and really powerful. Support was fast (via chat) I'm still setting up new designs and finding out what and how I can make this app really work for me but so far - it's great!!

StickyBoo Stickers - Rewards Kids Love
Australia
About 2 months using the app
October 22, 2020

The best app for live product personalization! I have an issue with the app doesn't showing on my product page, but they support help me really quick to fix it. Now the app works really good. I would recommend 100%

UNIQ México
Mexico
About 2 months using the app
June 8, 2022

Zepto works very well in 2 of my stores and the developers have been very quick to help me with many issues.

NOWLOVEJEWELRY
Hong Kong SAR
About 2 months using the app