Reviews (1,069)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

June 6, 2023

They responded very quickly to my request. And solve my problem within seconds. The app itself is pretty well-developed and thoughtful. Easy to use for POD merchants. Highly recommend!

GenesisGarb
Hong Kong SAR
About 2 months using the app
September 9, 2021

I love this app and if you have any problems as I have on a number of occasions the help team is there instantly and sorts it straight away and they are always great to speak to. Well done!

Cornish Fudge Company
United Kingdom
About 2 months using the app
June 11, 2018

Highly recommended app and perfect for our needs. It even does a few more things that isn't fully shown by the examples, which has been a great bonus. Customer service is pretty amazing as well. This app and developer have seriously exceeded my expectations.

Bear Buggy
United States
About 1 month using the app
May 26, 2020

Support for this app is excellent! Support Rep Arafath was very helpful in getting my first personalized up and running smoothly. He was very patient with me and even made extra tutorial videos that took me step-by-step through my goals. 5 Stars! Highly Recommended!

honorfab
United States
About 1 month using the app
August 1, 2022

Customer support is great, it helped me a lot to set it up when initially i was lost! I would recommend to contact support when needed

Stilnest
Germany
About 1 month using the app
November 2, 2020

Often modify a place, but other problems that did not work. After the modification, the relevant functions were not fully tested. More than one month has passed, and the communication response is slow!!!

Polarisneon online store
Hong Kong SAR
About 3 years using the app
Zepto Apps replied April 16, 2021

Thanks for taking the time to review. We have solved everything as requested. We demand a fair review.

January 31, 2020

This app allows our customers to be able to see what they're wanting, on the screen right in front of them. It's simple to set up, more time can be invested to get more complex customisations working. The support team is also amazing, they are always willing to help and point me in the right direction to solutions.

Thank you Product Personalizer!

Bramble Signs
United Kingdom
About 1 month using the app
February 15, 2023

This app is the top choice for selling customized products and offers great value for money compared to other alternatives. After trying several applications, I found that this app was the only one that provided the best results.

VENTUM ME
United States
About 1 month using the app
Edited November 14, 2019

We have a fairly complex personalization process for our store. The app has allowed us to offer the customer a very detailed level of personalization/customization. The support team has been helpful whenever there have been small bugs or with improvements such as making code as efficient as possible to maximize store speed. My only small request which would make the app even more valuable, would be to include an EDIT feature *from the cart* so a user can go back and fix any errors they made without starting over. Great app, highly recommended!

BitsyBon
Canada
About 1 month using the app
January 18, 2021

We are trying to build website where people can customize their products and so far the app has been amazing and so it the support team. Will always get an answer in less than 24 hours and the app price is very reasonable too. Mr. Abdullah Al Numan was of a great help, love the app and the support team.

TheNeedleArt
Bahrain
Almost 3 years using the app