Reviews (939)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

March 8, 2022

This app is fairly sophisticated, so I initially was concerned that I wouldn't be able to get it to look and work the way I like. But after watching Zepto's videos, and a little bit of their customer service (which is excellent by the way), I was up and running, confident I could get the results I wanted without too much struggle. Thank you so much, Zepto team, for a great product and great customer service!!!

anthonyzambai
United States
7 days using the app
May 6, 2021

Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.

OLT SAS
France
6 months using the app
March 20, 2022

This has been a great app for personalizing product for customers in real time. The support from them has been great as well.

AVDC INK
United States
7 days using the app
September 24, 2020

The app is exactly what we need for our client with a lot of customization needs! Thanks product personalizer team!

Polsinelli Company Store
United States
7 days using the app
November 10, 2022

Application complète permettant un haut degré de personnalisation répondant à la majeure partie des besoins en personnalisation de produits.

personalize.fr
France
7 days using the app
October 27, 2021

the app performs as promised some very complex configurations for the common user but everything is correct at the time of use, I only had a problem when using with another app but in technical support they gave me an alternative at the time

Captiva Containers
United States
7 months using the app
September 27, 2021

Customer service was amazing , Shamsuddin Rony replied very quickly and solved all my issues. Happy customer

Companion Collection
United Kingdom
7 days using the app
November 25, 2020

We have only just started testing this app but so far am extremely impressed. Shahariare has been so helpful and has made the install process super easy! This app allows our customers to personalise their product live on screen - which is fantastic!

PDSA Pet Store
United Kingdom
7 days using the app
August 5, 2020

Apps works mostly as intended, albeit with a few minor bugs here and there. But the customer service is pretty perfunctory and subpar.

Cincha Travel
United States
6 months using the app
October 12, 2022

We use this to personalize products that people purchase. We offer personalized premium gifts and without this app it would have been very hard to deliver on the intended experience. We searched many apps before we landed on this.
Not only this app is the most advanced one, the customer support team has also been amazing, fast and they go the extra mile to answer your needs. Highly recommended.

WonderHaus
United States
6 days using the app