Reviews (939)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

October 6, 2021

Great App, they have a great team to support you all the time, they also provide extra services when u need special configuration requirements!

sirius.com.sa
Saudi Arabia
5 days using the app
April 25, 2022

Highly recommend if you need to add personalisation to products. The app also has a 24/7 chat to help with any support issues. Thank you!

The Bridal Thread
Australia
5 days using the app
August 3, 2022

L'app è perfetta per il nostro negozio e il support è disponibilissimo e gentilissimo. Ci hanno aiutato ad impostare ogni cosa che non riuscivamo a settare da soli

Onirica
Italy
5 days using the app
Edited January 6, 2022

This really is a great app. I had a lot of issues after setting it up with items not updating properly in my cart vs checkout, but the support worked with me to get it all resolved. It did take a lot of back and forth, but not having to hire an outside developer was really nice and they made all the changes needed. This app is very versatile and eliminates the need for many other apps, so I suggest setting this app up before adding a bunch of others. It might just fill the need perfectly. Big thanks to the support (Al Amin Khan) for getting everything fixed.

BallooninStore
United States
4 months using the app
October 26, 2020

Quite useful and user-friendly app, hope they can improve their customer service for better performance.

Own Your Leather
Singapore
5 days using the app
February 25, 2017

Nice, simple and quick! Awesome support too! Hiccups along the way, but they are there to help. True problem solver they are :)

Photato
Hong Kong SAR
5 days using the app
July 12, 2021

good app and good support team ,, helps in customizing products and orders,, can be a bit tricky to learn in the beginning but once you know how to use it, it will be very easy and useful .. would definitely recommend

Georgia Uniforms
Bahrain
4 months using the app
November 10, 2020

Extremely feature-rich application for every possible use and absolutely amazing support. Even solved regular Shopify theme issues the App had nothing to do within >10min after writing them. If you happen to have any problems with the app, don't hesitate to contact the support!

Tassenliebling
Austria
4 days using the app
August 23, 2021

Shamsuddin was the best helper Ever! He walked Me through everything so well and provided such good information! Very Good app and customer service!

Radiance Cleaning
United States
4 days using the app
October 5, 2021

Customer service is excellent and very responsive! Asked for some advice on setting up some personalised products on our store. Would definitely recommend.

Clair de Lune
United Kingdom
4 months using the app