Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

April 18, 2021

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

LIKE A STAR
France
5 months using the app
March 8, 2022

I used this app to set up customization options for a series of mugs that comes with multiple variants. I found this app perfect for my needs, pretty easy to use, and flexible enough to achive the results I wanted. I asked for help to the support team a couple of time; they've been really fast and professional. I recommend it.

caribushop
Italy
6 days using the app
March 23, 2022

Nice app. The interface needs improvement. But works great for simple personalizations options, easy to configure.

aurora-huisdieren
United States
6 days using the app
Edited June 13, 2019

I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!

Private Storey
Philippines
5 months using the app
Zepto Apps replied June 13, 2019

Thanks for taking time for review. Creating new product is a feature that you have activated. Please alter that . More details have been sent to your email.

November 9, 2021

Diese App ist wirklich sehr gut und leichter zu bedienen als manch andere dieser Art. Der Preisplan ist fair und der Support ist wirklich jederzeit bemüht zu unterstützen und zu helfen!

FIFFI.SHOP
Germany
5 days using the app
June 18, 2021

Great app and support!
The developers helped create the necessary variations for my product.
I hope the level of service will not drop in the future.

Neon Interior
Ukraine
5 days using the app
October 13, 2021

So far, I love it! When I had questions, their support was quick to reply! They were a great help and very easy to work with!!

CCR Custom Metals, LLC
United States
5 days using the app
October 6, 2021

Great App, they have a great team to support you all the time, they also provide extra services when u need special configuration requirements!

sirius.com.sa
Saudi Arabia
5 days using the app
April 25, 2022

Highly recommend if you need to add personalisation to products. The app also has a 24/7 chat to help with any support issues. Thank you!

The Bridal Thread
Australia
5 days using the app
August 3, 2022

L'app è perfetta per il nostro negozio e il support è disponibilissimo e gentilissimo. Ci hanno aiutato ad impostare ogni cosa che non riuscivamo a settare da soli

Onirica
Italy
5 days using the app