Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

June 6, 2022

I like that it's easy to use, has plenty of easy-to-follow documentation, and the customer service is great!

Think Giftly
Mexico
About 2 months using the app
June 29, 2022

Had some issues, which where quickly resolved in the chat. Would 100% recommend this app. Does everything we need it too

DirectHub
United Kingdom
About 2 months using the app
Edited October 24, 2019

We have been using Bold Options for the last 5/6 years, although we were happy with this solution our customer were asking for preview.

This app is light years ahead of any option apps available today on Shopify. The app works as advertised, does not crash and is straightforward. The help files are very detail and easy to use.

Unfortunately the function that add a cost to an option needs to be coded in house, this can be a little overwhelming if working with codes scares you.

Laguiole-Imports.com

LAGUIOLE IMPORTS
United States
About 2 months using the app
October 26, 2021

Encountered some issues with the product personalizer appearing on the website and Piyal was quick to assist and prompt with solving the issue! Have been trying to find an app that supports Shopify at a fairly reasonable price and Product Personalizer is indeed the one I've been looking for!

PLAIN SUPPLIES
Singapore
About 2 months using the app
Edited November 9, 2021

It took me a while to get familiar with all the features of this app. It’s a great app for personalization . Prompt responses to questions and assistance.

Pixeltrans
United States
About 2 months using the app
Edited July 1, 2021

Shahariare is cool,patient and helped me a lot,you got a good service.This is amazing, I am most happy that they support live chat, so I can solve my problems anytime, thank you

Gaea Lunar
United States
About 2 months using the app
August 4, 2021

Really one of the best apps you will find for product personalization. There are video instructions to help and a live chat with really really good and fast working people. Just amazing!!!!

Neon Vibes
Germany
About 2 months using the app
Edited May 11, 2023

Attention Needed - Compatibility Issues with Shopify Market and Geolocation

I feel compelled to share my experience with this app, especially for Shopify stores that have geolocation or international currency needs. Although the support team was initially responsive and agreed to a custom project that included specific customizations for our Shopify Market transition, the process was not smooth. The goal was to enable our international customers to add customizations in their local currencies.

While the CSS work was completed on time, communication ceased when it came to the geolocation/international currency aspects of our requirements. Despite multiple follow-ups asking for updates, we received no responses.

In the end, we were compelled to find an alternative personalizer app that is compatible with Shopify Market, Geolocation, and International Currency. I would hesitate to recommend this app to other stores with similar needs.

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We have been using Zepto for almost one year now - have to say this is the best personalizer app so far. Not only tons of customization options are available, but also super responsive support team help to address problems asap.

advene
United States
Over 3 years using the app
February 21, 2022

Application très bien construite et facile à mettre en place. Support très réactif et à l'écoute de tous les besoins ou demande !

Wood&Chic
France
About 2 months using the app
June 6, 2023

They responded very quickly to my request. And solve my problem within seconds. The app itself is pretty well-developed and thoughtful. Easy to use for POD merchants. Highly recommend!

GenesisGarb
Hong Kong SAR
About 2 months using the app