Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

February 18, 2021

The support was really great here. Had a problem with our theme and it was taken care of within days. Would be happy to recommend this tool in the future!

Glitty
Canada
About 1 month using the app
February 16, 2022

The customer service is amazing! thank you! They help me solve the problems in short time. The addon help me a lot.

helloneonsign
Hong Kong SAR
About 1 month using the app
Edited December 14, 2019

The app works great for what I need. Support took a little nudging when I had a problem but got the job done. Thanks PP team!

Reclamation Etchworks
United States
Over 2 years using the app
August 5, 2020

I use this plugin to complete my custom product page. Despite many problems, they worked very hard and helped me solve them in time. thank you very much!

Custom Neon Lights Australia
Australia
About 1 month using the app
March 6, 2022

Great app, I had a small issue when changing my theme...support sorted it out quick smart. Very helpful.

Revolution Aotearoa
New Zealand
About 1 month using the app
November 15, 2017

I can't say enough about this app. I have looked for a clean and easy to use personalization tool for our customization business FOR YEARS. This app is fantastic. It's worth working through some of the tech stuff (it's not hard, but you need to put in a little work to get it to what you want). And the support is fantastic. I have gotten a response every time, usually right away. Awesome!!!!!!

Crestandivy
United States
About 1 month using the app
October 6, 2022

Wow, I can't praise enough the amazing help from the support team of this app. Quick to respond, always with good answers. Due to their amazing support I was able to create a very sophisticated, bug-free, fully working product configurator in no time at all. This app is great, the support team is the best.

LVLUP Design
Israel
About 1 month using the app
Edited September 21, 2021

Awesome customer support! The app is working great, they helped me fix the code very quickly and accurately, thank you

Hippie60s
Vietnam
30 days using the app
Edited November 2, 2018

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

GetSetStyleMetro
Philippines
About 2 years using the app
February 17, 2021

I use this application to add embroidery on my products and it does the job perfectly. The support is very reactive and finds the solutions I was looking for.

Modus Vivendi Home
Belgium
30 days using the app