Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

October 13, 2021

I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!

Saved by Grace Co.
United States
21 days using the app
Edited March 24, 2019

This is by far the easiest to use product customizer app we have tried. From a user standpoint, it is simple and straightforward, on both desktop and mobile. Well done. Thanks.

The Promotions GURU
United States
About 19 hours using the app
March 15, 2023

Great tool with many options for your custom products! Also were able to get great support to solve a few issues around how it looked on our site. nice!

Byvoks
Norway
About 19 hours using the app
February 23, 2022

Super responsive support. Solve all problems efficiently. I made the switchover from another product option app in just 1 day. Very impressed by the usability and efficiency of everything. It even works with Shopify's built-in currency convertor.

IronClad PC
Hong Kong SAR
About 16 hours using the app
October 28, 2021

We used this app to make our products customizable. We achieved our goal using this app, and happy that their representatives are always ready to help us. thanks!

JackJacks Metal
United States
12 days using the app
January 14, 2021

We installed this app for the features listed, thinking it would be great. Lo and behold, for whatever reason, after the install, they decided to write their code ALL OVER THE BACK UP THEMES TOO! Be warned. Thus it makes absolutely no difference whether or not we create a copy before we install the app, as it'll just write its code on the current theme and all of your back up themes (good luck trying to remove it one by one from ALL of your THEMES). CUSTOMER CHECKOUT ISSUES as well. Now we're having different customers using different platforms and payment methods complaining about how they are unable to checkout. This was only seen apparent after downloading and installing this app. They should compensate us for all the lost sales.

Wee Bands
Singapore
12 days using the app
Zepto Apps replied January 14, 2021

Thanks for taking the time to review. Perhaps you have mistakenly claimed for another app as we see from our history you never have configured any product (So the app cannot create any issue with checkout). Also, you have performed auto-install in your current theme debut id:94423875628 and this is our history: https://prnt.sc/wnvz6a The app never installed any snippet to any other theme. If you need any help please contact us support@productpersonalizer.com

August 10, 2022

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!

Matsch mit Sahne
Germany
9 days using the app
June 4, 2022

Great app! Helped me add personalisation onto the website for customers to choose and create their own personalised products. Live chat also was a great when getting stuck!

kromekeycaps
United Kingdom
About 6 hours using the app
February 13, 2022

This particular product personalizer app is a fantastic option for my custom font preview option in my Shopify store. Very user-friendly app and has quick customer support. Will definitely recommend to anyone who is looking to add personalization for their store.

Purely Paper Flowers
Australia
About 6 hours using the app
May 30, 2021

I'm not satisfied with this app. I had too many unsolved problems and had to stop all my sales. i wont recommend this app; it takes too long to get a response that leads to a solution.

Mimisgiftbox.nl
Netherlands
7 days using the app