Reviews (1,091)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.
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Great app with great support. I got all the answers to my questions in minutes. I really recommend it for product customization.
Super fast and friendly support and the app does what it is supposed to. I find it better than other similar apps and would recommend it.
Cant get a response from developer regarding to an error most possibly related to personalizer. Additional images uploaded on Shopify can not be displayed in full view as personalizer image layers are not hiding and staying on top of the layer stack. Tried to reach out multiple times both through Shopify and their own website. No response.
Excellent app, above all for the fast and helpful support.
It takes a little bit of getting used to but it's not hard and, if you figure it all out, it's also very flexible as a tool.
I really appreciated the video examples provided, and also that they give very detailed installation instructions for a lot of different themes.
Overall, I highly recommend using this app for all your product customizations. Great job guys.
We were initially excited about the app because it did most of what we wanted. However it has a habit of freezing up and we can't upload large photos.
Support has been of minimal help.
Thanks
Blake
Thanks for your review. The problem has been solved. Can you retry?
This app is great for showing customers what their personalized items will look like, Of course with me being new I had some questions and I spoke with Piyal via chat. Customer support is very helpful and patient with me. I recommend this app.
Applications full of bugs and non-existent support, this application will make you lose customers. If support responds within 1 week, you are lucky.
Thanks for taking the time to review. We have replied to all of your tickets within one day. Here is our proof : https://prnt.sc/11vmo4v . If you need any help please contact support@productpersonalizer.com
Awesome Technical Support, i really recommend this app because if you have problems with the position of the Zepto App in your template, they can solve it and fast.
The customer service is amazing! Went above and beyond to fix an issue I was having and responded with a solution so fast. Happy with the results!
This app has a lot of options to choose from and the support team is great. I definitely recommend this app if you need to propose personalized products on your Shopify store.