Reviews (945)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

February 23, 2022

Brilliant app and the service is exceptional. It is very flexible and just works with a few minor changes. Highly recommended.

North East Trophies
United Kingdom
2 days using the app
December 19, 2020

It is very unfortunate that vector graphics (svg) are not supported for image swatch fields. As a result, we have to edit each order in illustrator before it can be printed. Furthermore, the app is quite slow. Apart from this, the app works quite ok.

datisleuk
Netherlands
About 2 months using the app
Edited September 6, 2020

The app has some great features. You can place layers on the background very accurately, styles are easy to customize and the print file feature works extremely well. The only downside was some bugs that appeared, however the support helped me deal with those. Loading times for files seem to take very long, even though the file sizes are small (~100kb).

Best Friend Poster
United Kingdom
About 1 month using the app
Zepto Apps replied August 8, 2020

Thanks for taking the time to review. We have replied back to you. Please send a screen video on how this is happening as we see no issue from our end and no one reported that yet. Also please delete your browser cache if you upload same label image.

November 15, 2018

Un excellent module super-puissant !!
Permet de faire de la personnalisation et de l'aperçu en live sur les produits par rapport à ce que souhaite le client, avec une multitude d'options très utiles !
Exactement ce que je cherchait ! :-)

TeamCoques
France
1 day using the app
November 13, 2021

We can´t install the app. Please help, we would like to install it and use it for our custom products

LINDAS
Spain
About 1 month using the app
November 19, 2021

So far, this app has exceeded my expectations. Its ease of use from a configuration point of view is amazing. It has made meeting the customer experience a pleasant one.

Doivity
United States
About 1 month using the app
May 8, 2019

Personalised file that customer creates and is saved in the cart is not editable.
Only an encapsulated pdf or png is available.

Personalised Plate Frames
Australia
About 1 month using the app
Zepto Apps replied May 9, 2019

Update: We have introduced vector PDF (editable) and SVG . You may consider to come back with us

Thanks for taking time for preview. Sorry these features were never part of the app and not featured in the app description.

August 18, 2020

I wait one week Response!I have a problem with the application.And I wrote to them 3 times.Unfortunately no answer for a week

infinitybabylove
Austria
About 1 month using the app
Edited September 7, 2019

I originally posted a not so great review about this. However, the owner contacted me to offer to help which I appreciate. Sounds like some updates are coming and now that I figured it out, it does Exactly what I want it to do!

Ink Paw Designs
United States
About 1 month using the app
November 12, 2022

cette application répond a ce que je recherchais , le service technique est vraiment très réactif (moins de 3h), ils ont réglés un petit problème que j'avais rencontré très rapidement.

photo-gravure
France
1 day using the app