Reviews (1,094)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.
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Perfect app for personalize products through customer. Everything is good. Very helpful...thank you!!
One of the best apps i have come across on Shopify! The app works excatly how you want it with the live feed product customization
Customer support is very fast, although we are in different time zones, customized requirements can also be met, recommended!
This is a good App, the support team helps us a lot with the problems and always responds. Thanks for the help and support. Is a good app for the personalization of products.
UPDATED REVIEW
I have to let everyone know that in fact there was some sort of glitch with my theme and the support in getting that resolved, once we all realized what the glitch was - was prompt and complete.
I'm excited to keep building my store and I'm so grateful for this app!
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I think I might really love the app but in asking for support the answers are really incomplete. The app has many capabilities -- but getting it dialed in continues to perplex me. I've asked for screen shots, I'm hopeful they will arrive.
Still trying to work it out -- fingers crossed I can get it resolved.
It's been tough going to find the right app to serve my purposes despite Europe's much advertised big wigs. This one does exactly what I want it to and the support received to set it up was outstanding.
Functionally, the app is great! It is sometimes glitchy however. The personalization option disappears from time to time without warning and is not present when customers are trying to customize an item. Some customers are nice enough to let us know, but no telling how many customers have been lost over time due to these issues. It is completely random from item to item and does not seem to affect a particular platform. This issue affects desktop users over different browsers as well as iphone and android users but again, it is completely random in which items and platforms are affected. Other than this, the app is incredibly thorough in its design.
Excellent app for customisation. Zepto supporter AZM Shamsuddin did a great job showing me how to set up the configurations and get things working properly.
I used this app to personalise my products and it's very simple to use. I had a few questions, but the support team has helped me through it all. They have been amazing. I would recommend this app if you want to add personalisation to your products. It's easy to use and affordable - I'm so happy to pay for a great product like this that I can afford as a start-up business. There are heaps of plans to suit your needs. It's so easy for customers to use, which is really important for user experience and the design of the personalisation is great too. Give it a go!
This is a great app if you have a lot of custom options on your products. I have been looking for an app, I was using Product Customizer. It was ok for simple customizations, but limited in it's features. Product Personalizer has a lot more you can do, and I like that you can use images to show the different options. It's a little tricky to learn at first, but once you get it it's easy to work with. There are a couple little glitchy things, but nothing major so far. It seems like the developers are working to improve the app and they were very quick to respond to me questions.