Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, robust features, and customization options for managing customer reviews. It's praised for its diverse review display options, seamless integration with Shopify, and ability to boost conversion rates. Many appreciate its cost-effectiveness and regular updates. The customer service is often described as fast and efficient.

April 5, 2023

My Competitor uses it, so I am going to use it. They have 10000+ monthly sales and their review section looks legit.

Lee Feeling
United States
About 1 hour using the app
March 1, 2023

Terrible experience with this app and its developers!

I've been having issues across all stores

First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away??

Second, the app has major bugs and technical issues and would not appear properly on the store. When I contacted support for all these issues it took going back and forth with them for 2 WEEKS which is very counterproductive while trying to run a business.

2 weeks later they seemed to have fixed the issues but it was already too late.

Please save yourself the headache and get another app.

14 days using the app
Stamped.io replied March 3, 2023

Hi there HeatedTek team,

I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should have access to.

We are a small team with a lot of requests and we do try to get to them all as soon as possible! We've recently expanded our team to better serve our merchants, and get back to the fast response times our merchant love about Stamped!

It looks like there have been some missed messages from us among your support tickets causing a bit longer delay in your issue's resolution. We suggest logging into our Help Center where you can access all your open requests.

The issue your store has experienced is a bit complex, and our Support team is already on the case. I'll reach out separately to make sure we have the best support path set up for you.

Thank you for flagging your concerns here with us. I do hope we can turn your experience around soon.

May 9, 2023

We have three Shopify website, all three websites are installed with this app. Very easy to use, the customer service is always helpful and prompt on time. Highly recommended.

Almost 3 years using the app
Stamped.io replied May 15, 2023

Hi there ForestWest team,

Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that our app has been helpful for all of your Shopify sites.

Our team works hard to ensure that our customers have a seamless experience with our products, so it's always rewarding to hear that our efforts are paying off.

If you haven't already checked it out, we also offer a Loyalty program that could be a great addition to your websites. It's designed to help you build stronger relationships with your customers and increase engagement and sales. If you'd like to learn more about it, feel free to reach out to our customer service team.

Thanks again for your support. We truly appreciate it!

July 27, 2023

Application working as expected. The switch from our previous app was fast and smooth. The support team is very reactive and helpful.

Teddy Blake
United States
27 days using the app
Stamped.io replied July 31, 2023

Hello Teddy Blake team,

Thank you for your fantastic review! We're thrilled to hear that your switch to Stamped was fast and smooth and that the application is working as expected for your business.

Our support team is dedicated to providing timely and helpful assistance to all our users, so we're delighted to know that you found them reactive and supportive during your experience with our app.

If you have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to ensure you have a seamless and successful journey with Stamped.

Thank you again for choosing Stamped, and we look forward to continuing to support your business's success!

Yours in partnership,
All of us at Stamped

May 3, 2023

Great app and easy to use, support is also excellent.
Had a request for my site, they fixed what I needed the same day.
I recommend!

G-Force Gaming
23 days using the app
Stamped.io replied May 4, 2023

Thanks for the feedback!

December 7, 2022

Been using the app for more than a year and meets my needs so far. Customer support has been very helpful as well. All in all, happy with the app and service

Like Saturdays
Over 1 year using the app
December 28, 2022

So glad we found this app. The customer service is always very helpful even when we have a lot of requests :) Special thanks to Marcel and Kaushik.

Over 1 year using the app
December 19, 2022

I have never seen such poor customer service like I have been consistently sending email that we need to implement a particular functionality that you supposed to give us already. First we purchased premium plan and the tag/topic filter functionality was not working then you guys said it was mistakenly added and you need to purchase the Pro Plan, and even after getting pro plan that functionality is still not working at all and your support is not replying back on email from last week. If there was rating less than 1 star I would have given you that.

United States
4 months using the app
Stamped.io replied December 19, 2022

Hey there DMoose team,

I'm sorry to hear about your experience and I've taken a look into your support requests to try and get a better picture of how this happened.

It looks like you have been submitting all of your support tickets through our new "Feature Requests" form which is actually an unmonitored inbox. We accept suggestions on how we can improve our products through this method.

I do apologize that this left you without any response from us, and we'll be taking a look at that form to ensure this doesn't happen again.

I see you have left Stamped, but should you choose to return we would be more than happy to help get you fully set up and successful.

January 17, 2023

So far so good. The reviews have greatly increased the conversion rate on our site and their technical support is quick and effective!

Bubble & Spike
United States
Over 2 years using the app
May 22, 2023

Great support and the reviews display great on the product page. If you are looking for a way to display your customer reviews then I recommend this app.

United Kingdom
About 2 years using the app
Stamped.io replied May 30, 2023

Hey there Glitterbels team!

Thank you for your wonderful review of Stamped! We're thrilled to hear that you've had a great experience with our app and that the reviews display beautifully on your product page. Our team has worked diligently to ensure that our review display features provide an impactful and visually appealing presentation for your customers.

We appreciate your recommendation to others who are looking for a way to display customer reviews. Word-of-mouth referrals like yours mean a lot to us and help us reach more businesses in need of effective review solutions.

If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to support you in showcasing your customer reviews and helping your business thrive.