Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic customer review solicitation, aiding in valuable feedback collection. It's user-friendly, integrates seamlessly with Shopify, and offers a robust free plan with additional paid features. Despite occasional slow loading, its reliability, customization options, and ability to drive growth through customer insights are highly valued. The support team is praised for their prompt and effective assistance.

October 2, 2020

Love it! Their support team is very responsive and gets the job done fast! I'm using this app on two websites

PAINAXI™
United States
About 1 month using the app
July 14, 2020

Awesome service.

MyPitboard!™
Canada
About 1 month using the app
Stamped.io replied July 18, 2020

Hello MyPitboard!™,

Thank you for your kind review!

We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

Edited November 26, 2019

This is a very useful APP. Stamped.io has been helping me upload reviews for a long time. Thank you very much. I am willing to recommend Stamped to everyone.

Jim Halo
France
About 1 month using the app
Stamped.io replied November 30, 2019

Hey Jim Halo,

Thank you for your review and kind words.

Our support team is glad to have been able to assist and we hope you'll continue to have a great time with us collecting reviews for your business :)

Thank you for your recommendation!

Edited March 12, 2020

I would be helpful if we could attached files to the responses. It would be helpful if there was the ability to accent words in "bold" type. Having the ability to use color would be helpful. When multiple people are answering questions, one cannot see that the other has answered a question without refreshing the page. It would be VERY helpful if answers were shown across all agents in real time.

Scandinavian Designs
United States
About 2 years using the app
Stamped.io replied March 12, 2020

Hello there,

Thank you for your feedback.

Adding files to replies of reviews isn’t quite possible currently.

We will definitely bring your suggestions back for our developers and possibly have this added to our priority pipeline to have this feature included in our next updates!

May 22, 2019

Worked well for us and customer support was helpful as well! We've only had it for a week and so far would recommend.

Maison Du Soir
United States
About 1 month using the app
March 10, 2018

We are still on the free trial but so far so good! I love how you can see who they sent the email to, if the customer open the email and if anyone left feedback! I just wish the next plan didn't go from free to $15.00 a month. Maybe like $7.00 or $10.00 and I would have already upgraded!

Jills Creative Creations
United States
About 1 month using the app
May 3, 2021

Very easy to set up with a step by step easy to understand tutorial. I checked out some other apps and for the free plan option this was by far the best value option.

Best Deals To You
Australia
About 1 month using the app
June 6, 2017

Love this app! Makes it super easy for customers to leave product reviews and it's all automated, hassle free!

Resistbnd
Australia
About 1 month using the app
October 21, 2021

I installed this app to start sending email automation to collect reviews and send coupons for the customers who interact. So far, so good, everything seems to be working correctly! There were some bugs while setting the whole thing up that made the process a little more slowly, but I instantly emailed the support who was super fast, helpful, and accurate in solving my problems. Would be good to have more attractive design solutions to show the reviews on the homepage of our website :)

+351
Portugal
About 2 years using the app
Edited November 27, 2018

Bad app, bad customer support. We are a small business and startup so we rarely if ever reached the 50 orders per month limit, but for some reason we were always over the limit and review request emails would never be sent. However, that didn’t stop Stamped.io from spamming us with emails that we have reached our monthly limit and should upgrade. We gave up on the app until 11/1/18 when we received an email from a customer. Our customer had received a review email regarding an order that was two years old. The customer was confused, upset and panicked believing that their credit card information had been stolen and used to make a purchase. I immediately checked our records and assured him that no new purchase has been made. So I contacted Stamped.io customer support for an explanation and resolution and this was their response, and I quote:

"I checked that you are in the Lite plan and it comes with a monthly of 50 order limit and it doesn't meet your sending needs. …I suggest considering upgrading your plan to a great limit so you can send review emails for all the orders placed."

So after two rounds of emails and never addressing why they were sending review emails to two year old customers, we uninstalled the app.

Update: No, the issue was never resolved. However, we found a much better review app in Judge.me - no 50 order limit, review importer, more features, great support and it's FREE!

NugTools
United States
Over 2 years using the app
Stamped.io replied July 13, 2020

Hello NugTools,

We are sorry to hear about the experience you had with Stamped.io, our support team could have clarified better on the query you had.

Stamped.io counts the number of orders review emails are sent out to. Once your limit is reached for the month, review emails will pause sending and accumulate in the queue.

The review emails will resume sending:
- on a new month when the limit is reset at the start of each month
- when there's a greater order limit, an upgrade

The customer had received the review email for the old order due to the large number of backlogged review emails in the queue since the app was installed.

We do apologize for not addressing your query earlier and resolving your concerns.
Stamped.io definitely has more value-added features compared to Judge.me, and our plans are priced competitively compared to other review apps in the market which offers a similar set of features.

We hope you will re-consider our app again in the future!