Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 10, 2023

Stamped is a solid review app. I started using it after an email marketing agency recommended it to me, and I've been using it ever since. I recently switched my theme to Flex, and installing this app on my new theme was simple and straight forward. Customer support is great as well.

United States
Time spent using app: Over 2 years
Stamped.io replied May 15, 2023

Hi there Outlinx team,

Thank you so much for taking the time to share your positive experience with Stamped! We're thrilled to hear that our app has been a valuable tool for your business and that you found the installation process to be simple and straightforward.

We're also glad to hear that you've had a positive experience with our customer support team. We take pride in providing excellent service to all of our users, and we're always here to help if you ever have any questions or concerns.

If you're looking to improve your customer loyalty and retention, you should check out our loyalty program! It is a great way to reward your customers for their loyalty and keep them coming back for more. Consider giving it a try!

Thank you again for your kind words. We appreciate your support, and we look forward to continuing to serve you in the future.

April 10, 2023

Frontend is OK, but terrible BACKEND, and customer service is terrible they come with the intention of helping, but they break things even more which causes massive losses on your end.

Time spent using app: 6 months
Stamped.io replied April 11, 2023

Hi there Bluntique team,

Thanks for flagging your concerns with us here.

I did some digging and it doesn't look like we changed anything that would have had any negative impacts that would have caused any losses. The second issue you found with the sort function appears to be unrelated and has now been resolved.

We'd love the chance to change your mind so please look for my separate email and I hope we can work together to get you set up for success with Stamped.

April 7, 2023

Ich nutze Staped.io für meinen Online Shop und hatte das Problem, dass Reviews nicht angezeigt wurden, obwohl ich sie freigegeben hatte.
Eine kurze Email an das Team hat gereicht und am selben Tag habe ich noch eine Rückmeldung bekommen und am nächsten Tag war das Problem gelöst.
Vielen Dank an das Team von Stamped.io - schnell und unkompliziert!!!

Time spent using app: 3 months
April 6, 2023

Great app, great support.
The API integration allows us to create customized apps using the data in JSON format.

Mijenta Tequila
United States
Time spent using app: 4 months
April 5, 2023

It took longer than expected to get up and running. Customer service was difficult to work with and we found the user interface to not be as intuitive as other platforms we have used. Just too many kinks here to really recommend. If our experience changes with time I'll update the review. But for now, we are disappointed with the switch.

SafetyGloves by HexArmor
United States
Time spent using app: About 2 months
Stamped.io replied April 27, 2023

Hello SafetyGloves team,

We're sorry to hear that you've had a negative experience with our app. We understand how frustrating it can be when things don't work as expected. We take our responsibility to provide quality service seriously, and we appreciate your feedback.

Regarding your comment about our customer service, we want to assure you that our team is here to help you. We have been trying to reach out to you via email, but we haven't heard back from you. We want to work with you to find a solution to the issues you're experiencing.

Regarding your comment about our backend, we'd like to investigate further to see what might have caused the issue. Can you provide more information about the specific problems you've been encountering? We want to ensure that we fully understand your concerns so that we can work towards finding a solution that works for you.

Thank you for your patience and understanding. We're committed to providing you with the best service possible, and we look forward to resolving this issue as soon as possible.

April 5, 2023

Bait and switch onboarding experience, and I regret committing and moving to this. I came from another review platform but switch to using their integrated loyalty program. The website even has a comparison landing page to my old review software so I figured switching would be relatively easy. In reality, there is actually no support to convert my old reviews to the new Stamped ones. I then had to upgrade to the $150 subscription plan in order to have access to the level of support to have them integrate my reviews. So I upgraded and support said, sorry, we cant help you. Which was a lie, since I just did this same process with another site I run. What should have taken a few days took weeks as their support can take several days to respond. I will be switching back and I do not recommend this app.

Battle Brothers Shaving Co.
United States
Time spent using app: About 1 month
Stamped.io replied April 11, 2023

Hi there Battle Brothers team

I'm sorry to hear that you had a frustrating onboarding experience with our app. We understand that moving to a new platform can be challenging, and we apologize for any confusion or inconvenience that you may have experienced.

It looks like the one support case we have with you is in relation to migrating reviews and custom attributes from Okendo. I think there may have been some miscommunication on this ticket as you do not need to upgrade in order to receive support for migrating reviews.

I will reach out separately to see if we can get this all resolved with you!

We value your feedback, and I want to assure you that we're taking steps to improve our onboarding process and support experience for all of our users.

April 5, 2023

My Competitor uses it, so I am going to use it. They have 10000+ monthly sales and their review section looks legit.

Lee Feeling
United States
Time spent using app: About 1 hour
April 4, 2023

Great customer service! Thank you for all your help, Arjun.

Highly Recommend stamped to anyone with an e-commerce store

Time spent using app: About 2 years
April 4, 2023

Support is great and services is also . James and ben did wonderful job on my site migration journey . Thanks a lot.

BodyKore Store
United States
Time spent using app: 4 months
March 31, 2023

Super App sehr nützlich benutze es seit sechs Monaten und bin total zufrieden am besten finde ich noch den Support der jederzeit dir hilft. Kann ich nur weiter empfehlen

Time spent using app: 7 months