Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

December 11, 2023

Recommend the app.

It allows us to showcase customer feedback and provide insight into how customers feel about our products and services.

Awesome support from Stamped and they swiftly provide responses and solutions to inquiries.

Catalyst Case US
United States
About 5 years using the app
Stamped.io replied December 19, 2023

Hello Catalyst Case team,

Thank you for your kind words and for recommending our app! We're thrilled to hear that Stamped has been instrumental in showcasing customer feedback and providing valuable insights into your products and services.

Our team is committed to delivering exceptional support and swift solutions to any inquiries you may have. Should you need further assistance or have more questions, feel free to reach out. We're here to help!

Your partners in success, All of us at Stamped

December 21, 2023

We have a concern about the format of the review section, and Eslam was fast enough to resolve it. Thank you for the support, Stamped team!

HiEnd Accents
United States
Almost 4 years using the app
Stamped.io replied January 3, 2024

Hello HiEnd Accents Team,

Thank you for the glowing five-star review! We're thrilled to hear that Eslam swiftly addressed your concerns regarding the review section format. It's fantastic to know that our team could resolve the issue promptly and to your satisfaction.

Looking to further enhance your customer engagement? Consider exploring our Loyalty product at Stamped.io! It's designed to complement and enrich your overall customer experience. Just let us know if you have any questions!

Your partners in success,
All of us at Stamped

January 22, 2024

Excellent service and excellent app. It is a little pricey, but you get a lot of functionality for what you pay for. The AI sentiment on reviews is pretty spot on most of the time saving time to not have to manually approve each review.
I have been in the process of transferring my store from BigCommerce to Shopify and they have been very helpful in assisting me to migrate my reviews between their app on BC to Shopify.
Overall I strongly recommend this app.

Hats Unlimited
United States
5 days using the app
March 13, 2024

I Am new to the stamped app. I had some trouble loading the main widget and the friendly staff member Elvis sorted out my problem promptly & professionally. The app is working fabulous so far and has changed the whole vibe of my store. Melissa - I Am Aromatics

I Am Aromatics
Australia
6 days using the app
April 10, 2024

Customer service for this app was great. Elvis was quick and helpful with his responses and sorted any problems I had in no time at all.

Eternal Coffee Daze
United Kingdom
14 days using the app
March 23, 2024

Very helpful and timely! Solved all my problems!

Oxbow Charlie
United States
Almost 2 years using the app
March 28, 2024

Works great and excellent support from the team for customization or special needs.

Terra Chile
Chile
15 days using the app
December 13, 2023

The system stopped working completely and we've had to manually input points for customers. Customers were leaving reviews and the reviews weren't being registered. Customers weren't getting their points. We've been having this issue for almost 2 months now and the fix is taking too long. Their app takes way too long to load. Talking 2-5 minutes of sitting waiting for the screen to load.

GOLF Partner USA
Japan
Over 3 years using the app
Stamped.io replied December 19, 2023

Hello GOLF Partner team,

We're genuinely sorry for the frustration you've experienced. This isn't the experience we aim to provide, and we sincerely apologize for the inconvenience.

We understand the impact this has had on your operations, and we're actively working on resolving these issues swiftly. Our team is focused on rectifying these problems to ensure your system operates seamlessly as intended.

We'd like to engage with you directly to address these concerns comprehensively and ensure a prompt resolution. Your feedback is crucial, and we're committed to making things right.

Please reach out to us at your earliest convenience, and we'll prioritize addressing these issues promptly to improve your experience.

Your partners in success,
All of us at Stamped

January 30, 2024

Quick response time and very efficient.

Tiger Lily Tots
South Africa
Almost 3 years using the app
February 26, 2024

awesome support!

Baebeeboo
Singapore
Over 2 years using the app