Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic customer review solicitation, aiding in valuable feedback collection. It's user-friendly, integrates seamlessly with Shopify, and offers a robust free plan with additional paid features. Despite occasional slow loading, its reliability, customization options, and ability to drive growth through customer insights are highly valued. The support team is praised for their prompt and effective assistance.

October 27, 2020

Top notch customer service. The Stamped.io team has been excellent about responding quickly and has been able to answer every question and request I've had. The app adds professional and easily customizable review sections to our website and helps automate the process of gathering reviews from past customers.

Kolorspun
United States
16 days using the app
April 21, 2017

So far so good. Let's see what happens

Nz Tools
New Zealand
About 1 year using the app
April 22, 2022

The customer service from this app is appalling. Google reviews feature didn't work despite paying for the upgrade and attempts to get it fixed came with no effective response. Also be careful when changing up and down plans, they don't give you the remainder of your month, instead they charge you straight away, very dodgy.

Comfort Cards
Australia
About 1 year using the app
Stamped.io replied April 22, 2022

Hi there Comfort Cards team,

I've reached out to you on the ticket you have open regarding Google Reviews, and we'll be upgrading you to the correct plan free of charge for the next three months!

We are always happy to adjust your invoice to account for any plan changes in the future so please don't hesitate to ask. The Google Reviews can take some initial configuration and we're already working on that with you in your ticket.

Thank you for your review as it hold us accountable to high standards we set for our support. We're expanding our team to keep up with the rising demand from our merchants. We want to ensure all of our merchants get the swift service they are accustomed to at Stamped.

August 25, 2017

I love this app. It's very easy to install and configure. It makes getting product reviews from customers a snap ! And, I don't have to do any time consuming legwork to ask for the reviews :)

Bumble Bee Pottery
United States
16 days using the app
May 20, 2017

Useful app, no idea how to send an email through it though.

Mizizishop
United States
Over 1 year using the app
July 2, 2018

Review Product Reviews Addon (Photo Reviews / Site Review / Checkout Reviews)

Sparshine
China
16 days using the app
December 12, 2018

First crack at adding reviews to our website, so we did some very detailed research before selecting which app to implement. We have been using Stamped .io for over a month now and it has been perfect. Excellent customer service and great app performance.

Thank you!

Barn Burner Hockey
Canada
16 days using the app
July 21, 2018

Good app, thankfully this app exists to send review invites, something shopify review app should have. But fab app though little expensive.

Gift Moments
United Kingdom
About 1 year using the app
February 7, 2021

Absolutely great app and specially the staff! If something ain't work or i cannot find, they response and fix it almost in minutes. Thank you so far :)

Treeline Outdoors
Finland
16 days using the app
Edited March 29, 2022

I used to love Stamped.io and have been using it since last year, and the 1st time when our reviews weren't showing up, the customer service team fixed it right away and the problem didn't occur again until a few days ago. When it happened the 2nd time, I messaged customer service and they did not reply within the time frame (12 hours) that they said they would and it was reaching around 2 days so I decided to follow up again. They then replied and helped me fix it and I thought everything was good until I saw that we got new reviews and they were not showing up AGAIN. I then had to message them again and asked why this keeps happening when we saw that the reviews were automatically published, and they just said sorry for the inconvenience and they are trying to find a solution to fix the problem. We were frustrated but they did help us fix it again so I decided to still use their app since we want to be loyal to them – but then we started getting new reviews within the next day and guess what? They're not there AGAIN. I don't understand why this keeps happening and to happen THREE times in a row is just ridiculous. We are a new business with very few reviews so we're super excited every time we get new reviews just for them not to show up on our website. With this happening for the 3rd time, I no longer have the patience to keep reaching out to them because there will most likely be 4th, 5th, and 6th times. Their customer service is also no longer amazing like it used to be last year. The replies, although not rude, are also not as friendly as they used to be either. I still remember I had such a great impression with them based on their super fast and friendly response and it's the main reason why we are loyal but now my experience has changed. If you are planning on using Stamped.io, please be aware that your reviews might not show up on your site and you will potentially lose new customers who are looking to read the reviews. I will now be switching over to Judge.me review app for their FREE photo and video upload, unlimited review requests, and 24/7 customer service!

Thavici
United States
About 1 year using the app