Reviews (6,421)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for generating customer reviews, crucial for building social proof and increasing sales. It features a user-friendly interface, easy setup, and seamless Shopify integration. The support team is responsive and knowledgeable, quickly resolving issues. Additionally, the app offers customizable widgets, supports loyalty programs, and handles user-generated content, enhancing its versatility and effectiveness.

August 9, 2021

This is the greatest app that I have used! Their layout is simply amazing, and their customer service is beyond what you can imagine. I definitely recommend this app compared to other apps! Even though this is a paid app, it is worth it!

DR.ALTHEA
United States
5 days using the app
June 28, 2021

I enjoy the clean look of the reviews. It helped my store look very professional. I had an issue with how the app was looking on my store ( because I changed the theme color), the support team responded in a timely manner and made the correction for me.

Just Jabbering
United States
5 days using the app
January 9, 2021

I'm using the free version, which was easy to install. I was immediately able to send out an email to customers who had purchased products from my site. When I sent an email to Stamped.io inquiring about changing the placement of reviews on my site, they responded within 8 minutes and had fixed my issue. I had another question about including rating stars on all my product pages. They took care of that very quickly as well. Great service so far!

MW DESIGNZ
United States
5 days using the app
July 7, 2020

Easy to set up and their Customer Service team is very responsive and provides detailed instructions or support when needed.

49th Parallel Coffee Roasters
Canada
5 days using the app
Stamped.io replied July 8, 2020

Hello 49th Parallel Coffee Roasters,

Thank you for your kind review!

We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

May 20, 2020

DO NOT INSTALL. IT WILL GO LIVE ON YOUR LIVE THEME.
...............................................

Hyttefeber
Norway
4 months using the app
Stamped.io replied May 21, 2020

Hello there,

Thank you for your feedback, and we do apologize for your experience.

We have an auto-install function set in place for default themes as we've received feedback from users for simplifying installation, and taking that feedback, we’ve implemented auto-installation of the reviews widget by default, making it really easy to get started.
You can easily remove the auto-installed widget in product.liquid.

We apologize that this has backfired for you.

Our team has reached out to you swiftly to assist with your concerns.
Thank you.

Edited December 16, 2019

This app is really easy to use and to customise to your stores brand. It's helpful to be able to set up and send a review email sequence to try and convert more customers who may not leave you a review first time. It also pulls in your products from Shopify and the emails look good. Only thing I could comment on for improvement would be that sometimes you have to follow the link in the email to leave the review if the form does not work in there. However, this is fairly minor, and all links work and everything looks professional. Also, really helpful to mention it has a free version which is great value. Highly recommend.

Sensory Surroundings
United Kingdom
4 months using the app
Stamped.io replied December 16, 2019

Hello there,

Thank you for your review and kind words!

We're glad to hear that you found Stamped.io to be a user-friendly and useful app for collecting UGCs for your store.

Our review request form and widget does have customization options for the buttons color which you can find in the settings, please do not hesitate to reach out to us at hello@stamped.io and we'll gladly assist you with getting the customization done!

We do hope you'll have a great time with Stamped.io collecting UGCs for your store!

Edited March 27, 2020

Amazing review system! Clean interface, absolutely loved it. Please include ali express review importer on the free plan!!!

EDIT: it does! install this app especially if your store is new.

Camping Spiral
Portugal
5 days using the app
Stamped.io replied March 27, 2020

Hey there,

Thank you for your kind review, we're glad that you're liking our app :)

Actually, the Aliexpress importer is available on our Free plan, you can proceed with the Aliexpress importer with the help of this guide: https://help.stamped.io/article/249-aliexpress-stamped-io

Thank you again and we hope that you'll love collecting reviews with Stamped.io!

July 26, 2021

I just started using this app and I love it so far. It is user-friendly and easy to operate. I needed some assistance important previous reviews and I reached out to support, they handled it for me in under an hour. Received way more reviews than normal.

First Date Boutique
United States
5 days using the app
Edited June 15, 2023

Took 8 weeks for support to successfully help me validate my records. Each week I asked for help and responded quickly, but we were never able to validate the records for 8 weeks of trying. However, it has been validated now.

Designer Golf Belts
United States
5 months using the app
Stamped.io replied June 16, 2023

Hi Designer Golf Belt team,

Thank you for sharing your feedback on your experience with Stamped. We appreciate your patience and understanding throughout the validation process.

We apologize for any inconvenience caused during the period it took to successfully validate your records. We understand the frustration that can arise when facing a complex issue that takes time to identify and resolve.

We're glad to hear that the records have now been validated. If you have any further questions or need assistance moving forward, please don't hesitate to reach out. We're here to support you and ensure a smooth experience with Stamped.

Thank you for your valuable feedback, and we appreciate your continued support.

November 22, 2023

Charged every month on multiple stores. Yet havent been able to access in over a month, support is horrid. They say update the app when there is no clear indiciatino on how to update. Not sure what we are paying for at this point. We never leave comments but after the expierence here is was just.

Natty Superstore
United States
4 months using the app
Stamped.io replied November 28, 2023

Hello Natty Superstore team,

We truly regret the frustration and inconvenience you've experienced. It's disheartening to hear about the challenges you faced with our service and the support received. I looked into your case and saw that we've responded swiftly to your support ticket and followed up after noticing your review, eager to assist and resolve any issues.

Your feedback is invaluable, and we're committed to addressing your concerns promptly. Please check your inbox for our recent correspondence, and let's work together to ensure a smoother experience for you.

Your partners in success, all of us at Stamped.