Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless Shopify integration, and responsive customer service. Features such as CSV imports, star ratings, and photo reviews are particularly valued. Many consider upgrading due to the positive experience with the free version. The support team is noted for their quick response and custom coding assistance. The app's review moderation, layout options, and custom fields are also highlighted. Merchants report increased conversions and improved reputation through customer reviews.

Edited March 13, 2023

Easy to use and even import csv file if needed. I had trouble with it showing reviews correctly on my website. Their support team was excellent and very professional. Resolution was quick, site is fixed and reviews showing correctly. When I changed themes they helped fix it as I had a hard time getting it to show immediately in all areas. I am only trying free version but after this experience, I think I'll go with a paid plan. They are worth it.

elegantbunnyboutique
United States
6 months using the app
HulkApps.com replied March 21, 2023

Thank you for your review! We are glad to hear that our app was easy to use, and that our support team was so professional and helpful in resolving your issues. We're pleased you had a good experience and that you will consider a paid plan. We are always working to provide the best experiences for our customers, so thank you for the feedback!

September 16, 2023

I got such good help from the support. They helped me understand what to do and helped me out as well. I really recommend this app!

COZI Footwear. Alla rättigheter förbehållna.
Sweden
5 days using the app
February 13, 2023

Good functionality and responsive support.
However, after a recent change, the app became unusable for any shop that cares about page speed, Google rankings and efficient use of resources.

The app does not allow the user to control where the JS and CSS files are injected. It just loads large files in ALL urls, even if the app is not used there. It is not possible to block it.

The result is unnessecary page size on the home page and other important pages.
Don't get distracted by the decent product review features, because there is a big price you pay for it

Nordic Oil – FR
Netherlands
4 months using the app
HulkApps.com replied March 21, 2023

Thank you for your review. We understand your concern about our app possibly impacting page speed, Google rankings, and the efficient use of resources on your platform. We are sorry to hear that the recent changes made to our app caused some issues for you.

We value user feedback and are always working on ways to further optimize and improve our resources while also supporting our customers in their own page speed performance. We are currently exploring options that will allow you to be able to control and manage where the JS and CSS files are injected and will update you as soon as we have something to share.

In the meantime, if there is anything we can do to help you address the challenges you are currently facing, please don't hesitate to reach out to our support team. We look forward to hearing from you.

April 19, 2023

Simple, functional, straightforward, easily integrated into the Shopify themes used by our store - and if there are any issues or concerns, a fantastic support team is readily available

Qivaro Asia
Hong Kong SAR
About 3 years using the app
HulkApps.com replied May 19, 2023

Hey there :-)

Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both.

Regards,

June 6, 2023

Amit did a great job helping me get the app up and running and worked with the location of the reviews section to our specific needs.

U Brands
United States
42 minutes using the app
HulkApps.com replied July 31, 2023

Thank you for taking the time to provide this review! We appreciate your feedback and are so glad that Amit was able to assist you with getting the app up and running! We work hard to ensure our customers are satisfied with the level of service and customization we provide, so we are thrilled that your experience was a positive one.

December 9, 2022

All my friends and family have been commenting on my skin and how good it looks. I've never had that before, it makes me feel amazing!

Satyaki-Dev
India
About 1 hour using the app
HulkApps.com replied March 21, 2023

Thank you so much for your review! We're really happy to hear that our Product Reviews App has helped you feel confident about your skin. We always strive to give our customers the best possible experience when using our products and your positive feedback means so much to us. We're glad you're enjoying the results and we hope you continue to keep the compliments coming!

November 4, 2022

Brilliant app. I needed professional looking product reviews on my store and this app delivers exactly that. Installation was very easy and the support team were quick in providing support to my concerns. Highly recommended.

Diamondrensu
India
Almost 3 years using the app
HulkApps.com replied November 4, 2022

Hi,

And what a brilliant review. Thank you for your recommendation. Let us know if there is anything else we can assist you with, at any time.

Cheers! :)

September 28, 2022

I used the app for one month, I have met some problems, such as the imported file fault, good customer service Amit helped me out and responded in a very timely manner. Thanks a lot and he is really kind. The app is good and easy to use. Highly recommendation.

WisFor
United Kingdom
4 months using the app
HulkApps.com replied March 21, 2023

Thank you for giving our App a try and for your positive feedback! We're so pleased to hear that your experience was a positive one and that you appreciate our customer service. We strive to make sure all of our customers are satisfied, so we are glad that Amit was able to help you with your technical issue. We look forward to having you as a customer for many more months to come.

December 21, 2022

5 Stars without hesitation! Tarik and the developers at Hulk Apps really surprised me with their fast response. They customized almost every element of the widget at my request to blend it into my website. I didn't expected that! Really great :)

edgar skomorowski miniatures
France
15 days using the app
HulkApps.com replied March 21, 2023

Thank you so much for the 5 star review! We pride ourselves on taking feedback from customers and making sure we respond quickly and efficiently. We are glad that you were satisfied with the way we customized the widget for you to fit your website! We appreciate your feedback and look forward to continuing to provide you with an excellent service.

February 1, 2023

The app works amazing and the support team is super kind and helpful. I had problem with the stars not showing properly and they solved immediately. Thank you Sanjay and Tarik!!

Never Sleep Srl
Italy
Over 1 year using the app
HulkApps.com replied March 21, 2023

Thank you so much for your kind words and positive review! We are thrilled to hear that your experience was so positive and that our Support Team was able to help you quickly. We really appreciate your feedback and we hope you have a great time using our App!