I used this app to help my customers leave reviews. I got it installed correctly on the "Brooklyn" theme; but it will not install on the "Motion" the. Put in a ticket for them to help fix the issue; but every time I put in a ticket I only get an email stating that I need to respond to the ticket email or it would be closed out. No matter how many times I respond to their follow-up emails. Highly disappointed.
Jeff Becker Collection
Je ne conseil pas les application de hulk apps, le service client est très lent, le codage est mauvais et ralentis mon site, je ne comprend vraiment pas pourquoi ils ont une aussi bonne note, je deconseille si vous voulez un site rapide.
All the photos attached to customer reviews were accidentally deleted by the app. They are telling me to reach out to my customers and ask them for their photos. I have a shaping swimsuit company, photos in reviews are everything. So upset.
Exactly what I was looking for. their support is superb, quick response and super helpful. HIghly recommended.
Thank you so much! We are forever grateful for your kind words. :-)
I downloaded this app and was having a few problems with how it showed up in my store. I got in touch with the people at hulkapps and their response time was very quick! The staff were so friendly and helpful and after I described to them what was going on (review button overlapping with other website features) they checked my store and fixed the issues and now it works beautifully. If you’re thinking about it, I would 100% recommend downloading the app, not only because it’s a great addition to your website but also because you will be supported every step of the way by experts! Thanks hulkapps!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Five Stars All Around To This Great Service! They helped us through it all, best app and best customer support team.
Thank you so much for taking the time to leave us this amazing review. Please let us know if we can assist with anything else!
I have downloaded a LOT of Review Apps, Hulk's is the best, not only because it's easy enough to use BUT more because their customer support is EXTREMELY helpful! They have put up with a lot of my queries and helped me to get the App to look how I want it to on my store!
Thanks for making a great App and for the support!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Harpreet was able to help you out with getting [app name] installed and stylized properly so that it wasn't interfering with your theme code. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
Helpful team, great service, solving issue quick. Quick response. Good app for review. Thanks for your help.
The app looks great on your store! Thanks so much for the review.
Feel free to contact us whenever as we are always standing by to help.
Very bad. After deleting the app it changed my background colour. Now I cant change it any more. Not even in the theme settings. ZERO stars
A great free app, does all that you need for the customer to be able to review your products (with picture!).
Had a minor issue, customer support was fast and very helpful and fixed it for me. It loads a bit slow compared to the rest of the product page, wish it could be faster, but overall love the app.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!