Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and average order value, with some noting a 30% increase in accessory product sales. They praise its user-friendly interface, customization options, and smooth integration with other apps. The non-intrusive pop-up feature is liked for promoting add-ons without pressuring customers. Merchants also commend the efficient customer service and follow-up support. Some have requested additional features like future dating a cancellation.

October 23, 2023

Easy to use. Interface has improved some recently. Works and not expensive.

Devos Outdoor
United States
Over 2 years using the app
BOLD replied November 22, 2023

Thanks for the review! We are glad to hear that Bold Upsell has been working well for you and that you're enjoying the improved interface. Thanks for choosing Bold!

October 14, 2023

Love this app, easy to use, easy to upsell. We see we get results.

Organic Beauty AS
Norway
Over 3 years using the app
BOLD replied November 22, 2023

Thanks for the kind review. We are glad to hear that you are enjoying Bold Upsell and receiving great results!

October 18, 2023

Easily adds to the bottom line. Great weekly data reports!

Canino Jewelry
United States
Almost 3 years using the app
BOLD replied November 17, 2023

Thanks for your kind review. If you like things now, we hope that you will be blown away with what's coming in the future! Reviews like your make our day and motivate us to improve and provide the best we can for you. Cheers!

August 15, 2023

Helpful product and really good customer service. I had an issue transferring upsell to a new theme and got immediate help. Thanks Chintak... great work!

Fountain Pen Revolution
United States
Over 6 years using the app
BOLD replied August 16, 2023

We are so glad to hear you are enjoying Bold Upsell, and Chintak was able to help you out with the theme transfer. Words like yours make our day! Thanks so much for your wonderful review, and thanks for choosing Bold!

July 21, 2023

I wanted to add a BOGO to my store and I wasn't sure how. Chintak from support took great care of me. I'm up and running and couldn't be happier. Thanks!

Gear Hanks
United States
4 months using the app
BOLD replied July 24, 2023

Thanks for your kind words! We are so glad to hear you are happy with Bold Upsell. We will be sure to pass along your feedback to Chintak as well. Thanks for choosing Bold!

June 28, 2023

Chintak provided great customer service, and got the issues I had getting set up squared away quickly and efficiently.

US Citrus Nursery
United States
About 2 years using the app
BOLD replied July 4, 2023

We are so glad to hear that Chintak was able to help you! Thanks so much for your kind review, and thanks for choosing Bold!

June 5, 2023

Glitchy, not mobile friendly, slow backend interface, reporting does not work, and not accessible! Relayed my accessibility compliance concerns to no avail.

Ruffwear
United States
Almost 5 years using the app
BOLD replied June 8, 2023

Thanks so much for taking the time to write in with your feedback. Comments such as yours helps alert us to much needed features for future development. We've passed your comments along to our development team. Regarding the issues you are experiencing, we'd love to get to the bottom of this. Our support team has reached out to you to provide some help!

April 18, 2023

Excellent customer service. Krupa did a great job solving my problem and providing follow up support until the issue was resolved. Can't thank her enough.

Doggie Dailies
United States
10 months using the app
BOLD replied April 19, 2023

Thank you so much for your review! We really appreciate the positive feedback. We are thrilled to hear that Krupa was able to give you such diligent support—that's exactly what we strive to do!

February 14, 2023

Great app, super helpful customer service - would definitely recommend. Easy to set up discounts and upsells.

The Fable
Australia
About 6 years using the app
BOLD replied February 15, 2023

Thanks for your wonderful review. We are so happy to hear that it was easy for you to setup your offers. Thanks for choosing Bold!

March 9, 2023

Thanks so much bold team for helping us troubleshoot issues with our upsell pop up and getting them fixed so quickly!
We are generally very happy with the app as well and it drives lots of value for us.

Evolve Organic Beauty
United Kingdom
Over 2 years using the app
BOLD replied March 9, 2023

Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!