Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and average order value, with some noting a 30% increase in accessory product sales. They praise its user-friendly interface, customization options, and smooth integration with other apps. The non-intrusive pop-up feature is liked for promoting add-ons without pressuring customers. Merchants also commend the efficient customer service and follow-up support. Some have requested additional features like future dating a cancellation.

May 13, 2013

There is a reason this app has a 100% positive review score.
It WORKS!! Their customer support is fast and friendly.
Highly recommend this app.

Hawaii Tee Times
United States
About 9 years using the app
June 11, 2013

So simple to use! The conversion report shows quickly at a glance how effective your upsells are. Great App!

Beekman 1802 Mercantile
United States
About 9 years using the app
June 17, 2014

Great app, does everything it says it does and more!

United States
Almost 9 years using the app
February 11, 2014

Let's face it...some people go to a website to buy one particular item and don't bother browsing. With this app your suggestions can catch their eye and potentially turn a small order into a much larger one. We installed this app and had immediate positive results! I had a question regarding one of the apps features and Customer Service got back to me very quickly with a response and we were up and running in no time. We also use the Product Options app (also by Bold) which can run in tandem with this app. Using both apps we were able to easily add our products that have custom personalization lines to the Product Upsell list. Don't lose out on any potential sales, install this app today!

RP Graphics
United States
Over 8 years using the app
Edited February 16, 2021

This app is great. And it works in mobile browser! The support team is awesome. With our latest issue, Rajani and Harpreet were able to quickly help us out.

United States
Over 8 years using the app
June 12, 2014

Highly recommend this app to folks who want to increase their value of each sale. Super easy to use as well.

Bates Mill Store
United States
Over 8 years using the app
June 12, 2013

Being a non-profit organization, we have used Product Upsell to encourage customers to make a donation when they purchase a product from us. We have had great success with this. Product Upsell is a great product and very easy to setup and use!

P31 Bookstore
United States
Over 8 years using the app
May 11, 2015

We setup our first Upsell last week and already this app has more than paid for itself!

We currently offer a small number of skus online (only 20) and were unsure that Product Upsell would be much help. Turns out we didn't even need to create new discounts or promotions - instead we increased our average unit-per-transaction and dollar-per-sale by reinforcing an existing offer: Free Shipping on purchases of 3 or more items. Now customers that shop are much more likely to hit (or exceed) this threshold. I can't wait to create more Upsell triggers as we add more variety to our store.

Chandler Candle Company
United States
Over 8 years using the app
April 8, 2013

I had trouble installing this app, but RON came to my rescue very quickly and got it working for me! Shappify's Customer Service is amazing, especially in this world of big box store attitude.

This app is wonderful and I can't wait to start enjoying the benefits!

The Bloomin Bog Pond and Water Garden Shop
Almost 8 years using the app
Edited February 13, 2018

Bold products have helped me grow my store and Product Upsell has helped increase incremental sales effortlessly. I highly recommend all Bold products. Their customer service is excellent too.

Triple T Studios
United States
Almost 8 years using the app