Reviews (2,757)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

August 31, 2022

Rom has exceeded my expectation on fixing the issues on our workflow. Very knowledgeable on all aspects.

Pink Panache
United States
Over 1 year using the app
September 29, 2021

This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.

Celestial Buddies
United States
Over 1 year using the app
Edited May 19, 2023

Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us.
LEONARD WEB AGENCY

Ice Epoxy
Canada
Over 1 year using the app
July 19, 2022

We had a problem with updation of stock levels from QBO to Shopify. This was taken up in a swift manner by David and his team and was quickly resolved within 24 hours. Excellent support!

Zahid Hakeem Uniforms & Textiles L.L.C.
United Arab Emirates
Over 1 year using the app
June 27, 2023

This app has worked well for me. I've had a couple issues, but their support is fast and thorough. Dean solved a major problem with duplicate invoice numbers, so I'm once again on track.

Ikigai Fiber
United States
Over 1 year using the app
Edited March 5, 2024

Great customer service formSherwin, he was cooperative and super helpful.

Cherry Picker Hire London
United Kingdom
Over 1 year using the app
March 24, 2023

Paul gave us amazing tech support this morning, fixing our sync issues with Shopify, due to some errors we had made in product coding. He spent a great deal of time walking me through the issues and researching them and then had the ability to fix them. Thanks so much Paul for your great customer service!-Patti B

Old Silver and Gold
United States
Over 1 year using the app
Edited February 13, 2020

Vince from onesaas has offered great help and service. All the issues were sorted in such short time. Strongly recommended this app and service. It save me lots of time to do the stocktake.

Bunnytickles
Australia
About 1 year using the app
May 12, 2020

New user, the app has been great so far, wouldnt mind a few more features but Hazel from customer service is a superstar

Afrodite Ja
Jamaica
About 1 year using the app
November 30, 2021

Ronnie was awesome at helping me figure out how to get my Shopify/Quickbooks integration started. He sent me instructions for how to do a CSV export/import for all of my old sales prior to enabling the automation workflows.

Charged Cycle Works
United States
About 1 year using the app