Reviews (2,754)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.
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New to Shopify and Quickbooks. Troy was extremely helpful. Fast respond and quick to solve problems.
Thank you so much.
Amazing service every time I have any issues. Was most recently helped out by David who quickly addressed the issues I was having. Highly recommended!
There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022
Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.
Rom was great! Very proactive and helpful via chat. I had an issue with my sync and they were able to work through it quickly.
Karol was really great in helping me get my syncs working beautifully and her service was excellent.
I used this app to help me connect the products (445 variants) from our shopify store with the help of "Rom" (chat support associate). Best customer service experience ever! I highly recommend this app. Big shout out to Rom for their support. Incredible! Thank you Rom!
There was few sync errors, due to playing with existing products in QBO manually, and the support team was right there to solve the problem live... without opening a ticket or so, with live chat... thanks Hazel!
Service was great and quick! Troy was very helpful and very responsive to our company. Very quick integration setup.
I am using this app. Great customer service! Vince adn Paul are amazing and did their best to solve my problems! Now my inetgration works and is completed thanks to them. I recommend working with them
I had trouble with the automatic synchronization which could be a huge problem when people order online... It barely took a minute for Sherwin to answer me on the chat and they were amazing at finding the problem and taking care of it for me! Truly one of the best customer service I've dealt with!