Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless data syncing between Shopify and QuickBooks, saving significant time and streamlining workflows. The app is user-friendly and offers live chat support even outside business hours. Merchants commend the efficient and proactive customer service, noting quick issue resolution and guidance for future problem-solving. The app's ability to update historical sales data and sync inventory levels is particularly valued by merchants.

December 5, 2023

Based on my experience, I would suggest using QuickBooks as it is user-friendly and enables you to synchronize all transactions in a single location. I'm glad that ROM able to assist me in verifying the integration between Shopify and QuickBooks. It's always great to have someone knowledgeable and helpful to rely on.

Mintyshop
Australia
About 2 months using the app
Edited April 12, 2024

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern

Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

RX Smart Gear Canada
Canada
About 2 hours using the app
January 17, 2024

LORI provided exceptional customer service in handling my issue

Neu Appliance - Parts
United States
Over 2 years using the app
March 12, 2024

Sherwin has been very helpful setting up the app.

Jo Divine
United Kingdom
5 days using the app
February 29, 2024

One of the best customer service experience. I had a good experience with one LORI. Really appreciate

Mallkie
Ghana
About 6 hours using the app
January 8, 2024

Very new to quickbooks so it's a bit of a learning curve. However, I got instant help from Ben, who solved my issue in seconds.

Ted Dawson Antique Tools
Canada
2 days using the app
February 9, 2024

Not only was i endlessly grateful to find a help option in QB connect, but David's help and wording to how i could get my desired outcome was comforting and easy to understand. David was very professional in all aspects.

Airworx Cycles Pty Ltd
South Africa
About 5 hours using the app
December 1, 2023

The support was available even before I reached out to them, and SHERWIN provided excellent support.

DURAFORCE
Canada
8 months using the app
December 21, 2023

Ben was super helpful, helped me integrate orders to QBO. Thanks for the great app!

Virano
Canada
6 months using the app
Edited April 9, 2024

They have excellent support. CLARISSE in particular. Great help!

Medilution
Netherlands
3 months using the app