Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

April 4, 2023

The app definitely requires some basic accounting knowledge to set up properly but after that it works consistently throughout your business operations. Even if you need help, SHERWIN in Customer Support is the best and can answer any questions you may have!

DeoBlock
United States
7 months using the app
August 30, 2021

Great help and support from the app while doing the syncing by Karol, looking forward to seeing this working on our QBs and helping us do a better in our accounting! Thank you!

Forest Homes
France
7 months using the app
April 4, 2023

Rom was very helpful, guided me on each step until we solve all my matters, i'm really happy with this support and i totally recommend

JNK Jewelry
Canada
7 months using the app
May 2, 2023

Sherwin was fantastic. He went above and beyond to resolve my sync issue. I could not be more pleased with the amazing customer service Sherwin provided.

Shitty Flags
United States
7 months using the app
May 8, 2023

Great support team, great job guys especially Lori, I did't need to explain much, smart support direct to the point

Musclemania Wholesale
Palestinian Territories
7 months using the app
October 20, 2022

An essential app that connects you to a powerful website, Quickbooks. I had issues setting it up to work, I spoke with Dean through the online chat window and he helped me solve every problem I had! Now I can relax and have all my Shopify orders automatically synced to Quickbooks Online. THANKS DEAN

Crispi Cookies Inc
United States
7 months using the app
January 12, 2022

Rominick was a huge help backdating my refunds! Great customer support and the app works great! Highly recommended!

HEYMAEVE
United States
7 months using the app
March 15, 2022

Great customer service. I was looking at videos trying to set the app up. Then Sherwin inboxed me. He was so detailed and efficient. What would have taken me hours to do, he helped me to complete in less than 10mins. He was very polite and patient with me. Providing screenshots and directions on how to complete the task. Thank you, Sherwin. You are a true asset to Quickbooks connector.

mysticalcherry
United States
7 months using the app
June 17, 2022

The customer service on this app was so awesome! Ben was so kind, patient and really helped me navigate through the app step by step. As someone who didn't have any background on any of this, I really appreciated that he answered all my questions clearly and went over and beyond to make sure I understood the whole process. One of the best customer service experiences I've had so far. Thank you, Ben!

Noonday Light Botanicals
Philippines
7 months using the app
Edited February 2, 2022

The customer service saved me. We had so many account errors because we didn't know how to map things. Customer support got us rolling quick! Vincent was my guy. He did awesome!

Alaskan Seafood Guys
United States
7 months using the app