Reviews (2,748)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.

January 18, 2022

I couldn't figure out how to connect and fix something but i got a super easy and fast answer from Ronnie. Really quick respond time and very easy to follow his guide to fix the issue!!!!

Miyool
United States
4 months using the app
March 11, 2022

Look. I dont always leave reviews. Time-consuming and honestly I hate typing. But after a week of youtube, websites, trial and error with real bookkeepers and no success; I had to leave one for this app and Karol, specifically. They went far above and beyond my expectations. I run a print on demand Shopify store for our local small business. Shopify sends me payments but after they deduct fees. I have to create a sale receipt manually for every single order too, and I was having to make journal entries for every order if I wanted granular detail on a per order basis. Not ideal. I was hesitant to try this app thinking, why hadn't anyone on all the sites and videos I visited talked about this? It must not work but I will give it a go. While the guides were easy to digest, I didn't trust them or myself any longer so I requested support Chat. In comes Karol! Absolutely delivered on answering my questions. Patient, thorough, willing to explain things so I understood them better. Honestly, probably the best technical support I have ever had on the interwebs. If you are dropshipping or doing POD I highly recommend this app. Makes life so much easier. Karol, if you ever leave the company look me up! I want you to come run our customer support department in Vegas!

Vegas Built
United States
4 months using the app
October 26, 2020

Amazing app. Was a bit confused how to set it up but Marck is extremely knowledgeable and helped us out and was super quick with everything.

AerialSolutionsIO
United States
4 months using the app
November 4, 2022

Sherwin, thank you so much for helping me out today. The people is great, the app is great, highly recommended !

Dem Canvas
Vietnam
4 months using the app
March 22, 2019

App works very well and is very straightforward to operate. We tried for a period of time but due to a change in our accounting system we had to cancel it but would definitely go back to it were we make changes to the accounting package which will enable us to integrate this app.

MWC (Europe)
United Kingdom
4 months using the app
Intuit replied April 5, 2019

Hi there, thanks so much for your 5-star review of OneSaas! We're sad to hear that you needed to cancel the service due to your accounting system. Is there any way we can help? If you have any further questions please contact our support team who would love to assist you: support@onesaas.com

Best regards,
Arfy Papadam
OneSaas

October 10, 2023

This makes integration with backend accounting a breeze. Works really well and a kind of killer feature for quickbooks. Support is great - available, fast response and have never failed to solve my issue on first contact. Clarisse today was super helpful for the 4 minutes it took to diagnose and resolve an error. All in all I had an issue for under ten minutes which is awesome.

Crooked Creek Biscuiteer
Australia
4 months using the app
March 28, 2022

Great app! Their support is amzing, I messaged with Rom and he was fantastic, stayed with me until all issues were sorted.

Kettles Pottery Supplies
United Kingdom
4 months using the app
January 18, 2022

Excellent customer support! I was having a couple of minor issues in the integration to QBO. Rafael quickly understood the issues and worked to resolve them quickly.

V I O L E T & B R O O K S
United States
4 months using the app
May 17, 2022

Clarisse was extremely helpful setting up Shopify integration with my Quickbooks, awesome service! She was able to answer all of my questions and made some suggestions that I otherwise would have done incorrectly.

Lauren Pretorius | Contemporary Artist
United States
4 months using the app
January 25, 2021

I received great service from Marck. He was quick and answered all my questions. Even made a few suggestions to help improve the usage of the app.

TheBlvckMarket
Canada
4 months using the app