Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

November 16, 2021

This is by far the best APP!!! I have over 220 products and I have never found it so easy and fast to integrate and get all the date I need from one place to another!!! Is great that we can use this app and spend more time focusing on selling the products! I needed so much help with the integration of the apps and Sherwin is the best!!!!!!!! I really appreciate how much Sherwin help me. I had some many question and answered all of them even more!!!! It was my best customer experience ever!!!! Thank you so much Sherwin!!

RoxanneCouture
United States
5 months using the app
April 17, 2020

Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.

Darling Daylight
United States
5 months using the app
Edited July 1, 2020

This app has the best customer service of any app I have worked with. This has saved an incredible amount of time and even more important it has reduced human errors in transferring invoices. I have worked with many of the customer service reps and they have all been amazing, but the most recent was Karol and wow she made things so easy to understand and helped iron some things out. Without a doubt this app is great for what it does. Take the free trial and work with the customer service to get it set up properly!

Rafael is amazing too!

I am going to just keep adding everyone I speak with because they are all amazing!

Canna Devices
United States
5 months using the app
January 16, 2024

I signed up for training on how to use the program and upon completion, could run the program easily. If I did encounter any challenges, the support was always available and very reliable. I would definitely recommend Quickbooks to anyone looking for a robust accounting system!

Message in a bottle
Singapore
5 months using the app
April 20, 2022

The customer support Rep LORI was very helpful in resolving my problem. I can't believe she was very patient and answering all my questions. I can't ask for better service.

Global Reef Supply
United States
5 months using the app
April 23, 2021

I was worried that this app wasn't going to work for us until I reached out to support. Karol was extremely attentive and helped make my job so much easier! I am so grateful she took the time to assist me and was even happier to be reconnected with her after my computer timed out. A huge thank you to Karol!!

AZ Desert Panda
United States
5 months using the app
October 9, 2020

Ronnie from OneSaas has helped me sync historical orders for our store. Thanks for the support. I highly recommend OneSaas.

Pranamasks.com
United States
5 months using the app
Edited January 5, 2021

Rafael was very helpful. He was quick to respond and knowledgeable as well.
He helped me fix some small issues, which were my errors. I am very satisfied with this app so far.

Everett & Allie's Gift Shoppe
United States
5 months using the app
March 5, 2021

Troy provided excellent customer support. He demonstrated repeatedly a deep technical understanding of complicated and specific issues and quickly identified and implemented solutions. All while exhibiting a very positive experience. Every time I contact support the issue is handled with professionalism and expertise. I believe OneSaaS is the answer to very time consuming revenue reconciliations.

SISTER NETTLE
United States
5 months using the app
May 16, 2022

I waited for less than a minute when David showed up in the chat to help me. He knew what and how to solve the issue I had immediately. I appreciate his expertise.

UDODI Skincare
United States
5 months using the app