Reviews (2,738)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.

January 11, 2022

Had an issue when connecting shopify to quickbooks but Benielle was able to diagnose the issue and help me fix it!

Fin & Viola
United States
3 months using the app
May 23, 2022

Thank you Sherwin for waiting with me whilst I setup this app! Upset that I did not switch over to Quickbooks sooner.

Edgy Shirts UK
United Kingdom
3 months using the app
August 7, 2023

Had an issue we didnt know we had, I was contacted by sherwin immediately to rectify! 5 Star service, very helpful and communicated very well what our problems were. Very much so happy with his help. Excellent service!! 5**********************************************************************************************************************************************

The Imagination Shop
United Kingdom
3 months using the app
March 21, 2022

Had a problem during the integration. Ronnie from the support team was kind enough to guide me through the step-by-step process. Great Support. Thanks

Fine Foams Australia
Australia
3 months using the app
February 3, 2023

My experience with Paul was excellent! I was having an issue with not seeing many transactions pulled into my QBO and Paul quickly and accurately assessed my issue and advised me to enable 'unfulfilled sales' in mapping. He was very efficient and professional and helped me greatly. Now, I have more confidence in this app thanks to great support!

Dear Aspen Corporation
Canada
3 months using the app
February 9, 2022

I have just had a great experience with Customer Support - Sherwin. I was able to get the issue resolved immediately as well as get a better understanding about how the Connector works.

Animal's Speed Shop
Canada
3 months using the app
Edited May 12, 2021

I set up this app and it worked since the beginning. Then when we launched our online store on Shopify I had some glitched for with I had to contact their customer support.
I was blown away by their capabilities and quickness in resolving the issues. Troy and Paul were fantastic!!!
Now everything work just perfect. Thank you!

The Organic Wine Store
United States
3 months using the app
September 20, 2022

Sherwin's really helped me with some sync issues - thank you! the app is really great and simple - it also auto syncs to QB over a certain period

rkdtshop
Hong Kong SAR
3 months using the app
October 28, 2022

Sherwin was super helpful in getting us all set up with our Quickbooks Shopify connect! So happy to have our two platforms linked.

The Bloom Of Time
United States
3 months using the app
November 5, 2021

Had some trouble syncing PayPal payments, and David was super helpful! Quick and painless :) Thanks so much for making our day-to-day that much easier!

Era Design
Canada
3 months using the app