Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless data syncing between Shopify and QuickBooks, including sales, payments, refunds, taxes, and inventory. They find the intuitive interface and product mapping feature helpful for inventory management. The back data syncing feature is praised for saving time. The customer support, especially the live chat, is commended for its efficiency and professionalism. Some merchants suggest improvements in handling returns/exchanges and clearer setup instructions, but these are usually addressed promptly by the support team.

May 20, 2020

Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue

GirlGottaChange
Ireland
About 9 hours using the app
June 23, 2020

I am using the app to sync my orders/sales receipts from Shopify to Quickbooks Online and all the fees. I contacted OneSaas to help me sync and Karol was super helpful. She made it very nice to work with OneSaas and made me very happy.

K-Traps
United States
About 4 hours using the app
June 9, 2020

I had the chance to get Troy to help me out with the setup. He was extremely knowledgable including accounting. I had tried another app before and will definitely not go back. Definitely recommended!

Heating & Plumbing London
United Kingdom
About 3 hours using the app
June 8, 2020

Troy was very knowledgeable, helpful and polite. Great to work with! This guy really knows his stuff!

Kemmer Co
United States
29 minutes using the app
May 5, 2020

HAZEL FROM SUPPORT IS 20/10, HELPED ME WITH EVERYTHING. I HOPE HER TEAM LEADER GIVES HER A PAY RAISE AND OR BONUS AS SHE IS AMAZING.

LIQUIDATION RUGS
United States
About 3 hours using the app
June 3, 2020

App works great. I had a few issues with orders not syncing, but the customer support chat is awesome. Ronnie was incredibly helpful and was able to get everything working in no time.

Black Creek Coffee
Canada
March 2, 2020

I had questions in set-up and Troy walked me through what I needed to know and did a fantastic job in doing so. Excellent!

Driftless Chocolates
United States
About 1 hour using the app
July 16, 2019

Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently.

camilynbeth
United States
About 20 hours using the app
Intuit replied August 2, 2019

Glad to be of service to you CamilynBeth! Hazel appreciates the kind words and is glad to help you switch your WooCommerce account to Shopify on OneSaas.

If you would like to be featured on our website or social media, contact us for at - marketing@onesaas.com.

Edited December 13, 2019

There were aspects of my integration that I didn't understand until after. Some of it had to be undone and redone. Karol efficiently and patiently cleaned up my mess and set things right. An ideal support experience!!

Grandwork Tools
United States
About 5 hours using the app
June 12, 2017

Amazing customer service! We're in the process of connecting / installing now and have had immediate customer service response from Adela. She's extremely helpful and efficient.

Mercury Wheels
United States
About 16 hours using the app