Reviews (2,701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.
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I would be VERY careful using this app to sync your data from Shopify to QBO. There are things this app does not do and that they will not make you aware of in advance. Point of Sale exchanges as an example are not recorded. If you look in OneSaas the order will show as synced, without issue and no warning yet the exchange is not recorded in QBO leading to inaccurate inventory and financials in QBO. Looking over the product page, and the support page for the app, I could not find even an acknowledgement of the limitation (at the time of writing) showing this limitation. Very disappointing.
Rafael has really helped a lot with my integrations between Shopify and QBO. He was very proficient and did an excellent job. Thank you again Rafael.
Paul was able to help me through some issues I had getting it set up but all good now! Thank you Paul
Had to get some help after I messed it up and needed some errors fixed. Sherwin was amazing and handled it right away.
Troy was so helpful and patient helping me sync my shopify store with quickbooks! Highly recommend this app
Benielle has helped me to correctly synchronize my orders, so far I am delighted with the app, Thank You
Troy helped me figure out how to log out of the wrong quickbooks account and get signed into the correct account. He made it very easy and simple. His responses were quick and easy to understand.
OK, so OneSaas WILL let you connect multiple Shopify stores to your accounts package (in our case Xero) BUT it won't transfer refunds of Shopify fees - you have to do this manually.
Also bear in mind that if you have 2 or more Shopify stores you would ideally want the sales for each store to be allocated to a different sales code within your accounts package so that you can see which sales came from which store. Sadly OneSaas will only allow you to allocate all sales to single sales code so you have to go into your accounts package manually and move things around. OneSaas will however let you add a prefix to each order number to make this a little easier.
So the claim on their website that OneSaas will completely automate your online sales isn't entirely true!
That said their online support is excellent and questions are answered very quickly.
Rom has been super prompt and quick at identifying my issue and in providing a response. He made sure I was good to go before closing the chat. I like it when issues are resolved promptly.
Karol was the most helpful customer service that ever helped me. Not only she solved my problem and also forward thinking for me by sending me all the helpful resources.
Great overview of our income and expenses, which allows us to better analyze our business performance. Also received top-notch support from ROM!