Reviews (2,707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.
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Sherwin was a great help in solving my issue. Prompt service and very friendly! Great app that works seamlessly.
Great integration with Shopify. Helps me manage all my inventory in one place. Had some issues with it, but Vincent was able to help me solve them in no time. Thank you!
Nice, everything sync automatically. I had a sync problem but in a few minutes, the support agent Dean resolved it. Thanks
The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough
Love the chat support, Karol picked up quickly and answered all my questions and fixed everything I broke! She ensured I understood the set up, etc. before we closed out chat!
Lori was very helpful! I needed extra help syncing previous orders and she was able to guide me through it easily. I appreciate her very much.
Due to the transaction complexity of Shopify, it is not very easy to set up synchronisation. However, the support team of One SAAS is excellent. For instance, Dean has just supported us for about 1 hour and sorted our issues patiently. I also have to mention Marck, Karol, Vincent and Sherwin being there for us when needed. Great team. Expect to spend some time for the initial setup, and from there, you are good to do. Don't forget the other sync apps do not import individual orders. So this is the way to go!
LORI is always super quick and efficient when it comes to solving my 2500 errors. The 4 stars is not for the support, because it is always tops. It's more because I expérience 2500 quite a lot. So maybe there is something to look at there... Something to do with POS and Quickbooks not "understanding" eachother...
Ronnie was very helpful - set-up was a breeze and he helped me troubleshoot an issue with bringing in transactions in other currencies that were rounded.
We used OneSaas to import sales from Shopify to our QBO account and it was a huge help. Customer support in the app is very responsive & helpful. Today I worked with Sherwin who was courteous and capable.
Updated - 7/6/23 - I continue to have wonderful support from the chat representatives. Today I worked with David and my problem was resolved quickly and completely.