Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

September 26, 2023

The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough

Kachecandlecompany
United States
Over 1 year using the app
June 16, 2021

Great customer service by Paul, quick to answer and well explained. All orders synced and everything looks ok. thank you

OhMySmoothySkin
United States
27 days using the app
Edited July 6, 2023

We used OneSaas to import sales from Shopify to our QBO account and it was a huge help. Customer support in the app is very responsive & helpful. Today I worked with Sherwin who was courteous and capable.
Updated - 7/6/23 - I continue to have wonderful support from the chat representatives. Today I worked with David and my problem was resolved quickly and completely.

Janie's Mill
United States
Over 1 year using the app
September 26, 2022

Ben is the BEST support person I have ever had in my life! He was extremely patient, and answered (no joke) 50+ questions I had related to accounting and properly connecting my Shopify to QuickBooks. This guy deserves a raise!!

Keika
Canada
27 days using the app
January 11, 2022

I was having an issue with an error code on syncing and Rominick was able to solve my issue quickly. Another error came up in the process and Rominick was able to solve that as well!

Daysie
United States
27 days using the app
April 21, 2021

I needed help configuring this app to my QBO and Ronnie was immediately responsive and took care of the problem....He was clear, concise and helpful. I've found OneSaas to be responsive and easy to use. I also have used it to sync with Squarespace.

Espanola Valley Fiber Arts Center
United States
27 days using the app
April 14, 2022

ROM did a phenomenal job with Shopify orders sync. It was a great help. I would love to have him again.

Maverick Office Supplies
United States
27 days using the app
July 24, 2023

Great app for syncing stores. It works for Canadian customers selling in USD as well, just takes some time to setup correctly. Sherwin was amazing in helping me get everything up and running, so far so good!

Muffler Express Ltd.
Canada
27 days using the app
June 28, 2022

Overall app works well. Customer service is exceptional - I had an issue understanding how to reconcile sales with deposits, Sherwin explained how it all worked, what I needed to do to fix it, and went ahead and actually did it for me while we spoke. Excellent work!

Byson
Canada
27 days using the app
October 26, 2021

Sherwin provided me with solutions to all my problems and was so patient and clear. He is one of the best customer service experiences I've ever had

Porter Blue Apparel
United States
27 days using the app