Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

April 18, 2022

I was struggling a lot setting up the app and Troy was amazingly helpful in getting me set up. This is definitely one of the best customer service experiences I have ever had, highly recommend!

MeAndZoey
United States
About 1 month using the app
November 15, 2022

I have been using the QBO App. for the past two years, and with the bookkeeping team and lots of customer support, I have gained the knowledge to do my business myself and without extra employees now that I've downsized my business. Today Ben gave me the extra assistance I needed to fix an issue within the QBO Connector. Ben was patient and most helpful as he explained and worked me through the issue that had to be fixed on both of our ends. Great customer support! I definitely recommend QBO. Susan, Detroit, Michigan

Handbell Services, Inc.
United States
About 1 month using the app
May 27, 2022

Rom was very helpful and patient with me during our chat. It can be difficult communicating this way so I appreciate that he was able to understand my needs and help to correct the issue.

Sol Potion
United States
About 1 month using the app
Edited February 25, 2020

Ronnie helped via the chat and received AMAZING support, walked through the issue & providing solution!

Musclelicious Foods
United States
Over 2 years using the app
January 17, 2024

LORI provided exceptional customer service in handling my issue

Neu Appliance - Parts
United States
Over 2 years using the app
Edited December 29, 2021

Sherwin has been amazing helping me set this all up! Best customer service! I highly reccomend him for support. He has talked to me all morning making sure everything was set up

Cerra’s Shop
United States
About 1 month using the app
August 31, 2022

Great little integration with fantastic support, Rom was especially helpful getting it set up for our store.

SideSteps UK
United Kingdom
About 1 month using the app
December 19, 2022

Needed an issue sorting regarding integrating my quickbooks and shopify account and Ben sorted it out straight away.

The Wave Comb
United Kingdom
About 1 month using the app
July 18, 2022

Ben was very helpful with our sales tax sync issues. He walked us through some of the issues and was very pleasant to work with.

Protected Trust
United States
About 2 years using the app
December 3, 2021

Rafael has really helped a lot with my integrations between Shopify and QBO. He was very proficient and did an excellent job. Thank you again Rafael.

Cole + Parker Inc.
Canada
About 1 month using the app