Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

May 4, 2020

Sherwin was a great help in solving my issue. Prompt service and very friendly! Great app that works seamlessly.

Vermiganics
Australia
28 days using the app
November 14, 2022

Sherwin helped me tremendously. I had been trying to connect Shopify to quickbooks for several days. He is top notch employee. You are fortunate to have. Would rate as 5 star.

Vivimu
United States
Almost 2 years using the app
November 14, 2021

Great integration with Shopify. Helps me manage all my inventory in one place. Had some issues with it, but Vincent was able to help me solve them in no time. Thank you!

Light of Ki
Taiwan
28 days using the app
February 28, 2022

Nice, everything sync automatically. I had a sync problem but in a few minutes, the support agent Dean resolved it. Thanks

Florina
Costa Rica
28 days using the app
March 30, 2022

Love the chat support, Karol picked up quickly and answered all my questions and fixed everything I broke! She ensured I understood the set up, etc. before we closed out chat!

Delta Companies, Inc.
United States
28 days using the app
Edited February 24, 2022

Lori was very helpful! I needed extra help syncing previous orders and she was able to guide me through it easily. I appreciate her very much.

tinyacts.co
United States
28 days using the app
July 13, 2021

Due to the transaction complexity of Shopify, it is not very easy to set up synchronisation. However, the support team of One SAAS is excellent. For instance, Dean has just supported us for about 1 hour and sorted our issues patiently. I also have to mention Marck, Karol, Vincent and Sherwin being there for us when needed. Great team. Expect to spend some time for the initial setup, and from there, you are good to do. Don't forget the other sync apps do not import individual orders. So this is the way to go!

Jukju Glass and Ceramics Limited
United Kingdom
28 days using the app
June 7, 2022

LORI is always super quick and efficient when it comes to solving my 2500 errors. The 4 stars is not for the support, because it is always tops. It's more because I expérience 2500 quite a lot. So maybe there is something to look at there... Something to do with POS and Quickbooks not "understanding" eachother...

Les Ateliers Sofiçasuffi
Canada
Over 1 year using the app
March 1, 2022

Ronnie was very helpful - set-up was a breeze and he helped me troubleshoot an issue with bringing in transactions in other currencies that were rounded.

Olive Ave
United States
28 days using the app
September 26, 2023

The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough

Kachecandlecompany
United States
Over 1 year using the app