Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

September 10, 2024

Paul was very helpful, and super patience with me today getting everything set up he explained in great detail if i was unsure of anything

DC Parts
United Kingdom
About 1 hour using the app
June 20, 2024

I was having issues with some sales orders not syncing. Reached out to support and Sherwin was able to resolve my problem in a very timely manner.

Arts and Heritage Foundation St. Albert
Canada
Over 1 year using the app
September 12, 2024

Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!

Boxfetti.ae
United Arab Emirates
About 2 hours using the app
September 3, 2024

Quick and easy to install, Ronnie helped me via chat and explained the changes.
Ronnie also made sure all my previous settings were saved and applied to the new installation once done.

Final Touch Brows
Australia
21 minutes using the app
September 11, 2024

The transition to Quickbooks Online Global is smooth with the support of Ronnie, who is very patient and walked me through step by step. Ronnie also helped to re-set our work flow so I dont' have to re enter again. Thanks so much.

terre d'Oc Hong Kong
Hong Kong SAR
26 minutes using the app
July 17, 2024

Wasted about 4 hours trying to get QuickBooks Online to work with Shopify. Had an in induction call where they couldn't actually help me set it up. Utterly useless.

Olivver
New Zealand
4 days using the app
Intuit replied July 19, 2024

Hi there, thank you for trying out our app and very sorry to hear about your negative experience. We will request our integration expert team to reach out to you directly. You can also engage our team on live chat Monday-Friday via support.onesaas.com, or email support@onesaas.com. We're here to help!

June 27, 2024

David was great and help me to fix my problem rapidly. Very efficient!

Xalibu
Canada
Over 1 year using the app
September 5, 2024

I was unable to sync my QuickBooks account with my Shopify store. Lori was able to identify the issue straight away and help me resolve the issue and set the account up correctly. Amazing customer service. Thanks again Lori

Beulah Studios Home Collection
United Kingdom
24 minutes using the app
July 30, 2024

My customer service rep Dean was very helpful in clarifying the capabilities of the software

FIDELITY IMPORTS LLC
United States
About 2 years using the app
July 9, 2024

NICK gave me great advices on how to correctly set up the API and he solved in half an hour what initially looked like days of head-scratchng! Thank you NICK !!

Manufacture TRIANGLE Hi-Fi
France
About 1 month using the app