Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

May 27, 2021

I just downloaded it so I cannot say much yet about the app, but I will say that their service has been very good and quick. Troy was super helpful late at night, and got my questions answered very quickly!

Casual Carats
United States
11 minutes using the app
March 31, 2023

SHERWIN is great. Extremely helpful. Was supporting me for 2 days to set up our system. Thank you.

CreekAtDeepdale
United Kingdom
11 minutes using the app
February 10, 2023

Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH

Country Barn Boutique
Canada
About 4 hours using the app
February 4, 2021

I just installed this app to sync Shopify and Quickbooks Online for inventory and transactions. Had an issue with sales tax not syncing but Rafael at OneSaas was quick to resolve the issue. Thanks Rafael.

Cybele's Games
United States
About 3 hours using the app
April 17, 2023

Sherwin's service was great! He offered a solution to fix my issue and I was very impressed with the quick and friendly communication.

Potion Slinger
South Africa
7 minutes using the app
May 24, 2022

Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.

Perfect Storm Collection
United States
6 minutes using the app
January 13, 2022

Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!

Lumber Revolution
United States
6 minutes using the app
March 10, 2021

Didn't sync sales receipts (which is the only thing I care about today) and synced products not using the name field and populating the income category with a cost of goods category. Complete waste of a whole work day.

The Honey Exchange
United States
About 2 hours using the app
Intuit replied March 10, 2021

Hi The Honey Exchange, Thank you for your comment. The issues you are describing sounds like you may have mis-configured the app settings and should be easily fixed with a few tweaks. Our experienced customer champions have reached out to you, and will be more than happy to help you get set up, simply email us at support@onesaas.com

January 6, 2022

Rominick provided excellent customer service and was able to resolve all of our issues in no time at all!
However, it would be more convenient if users could un-sync and re-sync data on our end instead of having to contact support to do so.

The Humane League
United States
About 1 hour using the app
April 13, 2021

All of my sales have come up as invoices though i have sales receipt clicked and it says they are all unpaid and overdue though they have all paid in shopify

DownLow Shop
United States
About 1 hour using the app
Intuit replied April 14, 2021

Hi DownLow Shop,
Thank you for taking the time to contact us. It looks like you will need to map your payment mappings in the app. We have experienced Customer Champions who would love to help you with this, please email them at support@onesaas.com or head to our website www.onesaas.com and you can chat to our Customer Champions online.
Chat soon, The OneSaas Team