Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

August 7, 2023

Easy to set up and when I ran into an error message Sherwin was available immediately to help, fixed the problem, was friendly and knowledgeable .....Sherwin rocks, thanks

GRAPEFRUIT
Canada
9 days using the app
January 30, 2022

OMG, this app is absolute AMAZING and VINCENT has been the best tech support ever. I worked with Vincent with historical data. I was worried about pulling sales from 2021 to today and Vincent made it possible, he was an extraordinary help and helped me getting everything ready for sales tax purpose!!!! I recommend this app and if you are not sure on how to sync the data you can chat with the QB experts and the will help you get thru it. I use Shopify and Quickbooks online, both are amazing!!!

Girlielingerie.com
United States
9 days using the app
August 10, 2023

Paul was really helpful and knowledgeable, I need to go away and set a couple of things up as I know how to make things complicated :) but Paul was great and I'll be back in touch with him shortly to complete the configuration.

Truly Iconic
United Kingdom
9 days using the app
October 31, 2022

Troy was very helpful in syncing my data with QuickBooks easy to use in minutes ......................

elaf lighting
Egypt
9 days using the app
March 9, 2021

Amazing customer service! Thank you so much Vince for helping me through all of my problems. Will definitely use this app from now on!

Mochipan
United States
8 days using the app
Edited March 1, 2022

We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync updates and they were very helpful.

Decadent Saint
United States
6 months using the app
January 11, 2024

Sherwin was very helpful and sorted my Sync issue out straight away

RTfact Flowers
United Kingdom
8 days using the app
February 3, 2022

Had some issues syncing initially its not quite simple for someone who doesn't know what they are doing. that being said after being on the chat with quickbooks people for hours, i finally got to Sherwin who helped me sync my Shopify to quickbooks without any issues! Very efficient and helpful!

Abbicreates Studio
United States
6 months using the app
April 16, 2020

All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.

Diabetes Education Services
United States
8 days using the app
August 6, 2019

I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.

Sealcoating.com
United States
6 months using the app
Intuit replied September 16, 2019

Thank you for the great review Sealcoating.com - Hazel is thrilled to have been mentioned on your review. Our customer champions are always happy to help out via a quick email to support@onesaas.com or chat to us by visiting our website or app.