Reviews (2,686)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales into QuickBooks Online, simplifying accounting for small businesses at no extra cost. It offers customizable sync options, supports historical data, and provides effective error handling. The app is known for its reliable handling of high transaction volumes and excellent customer support, with live chat and commendable staff like Sherwin, Ronnie, and Ben.

March 18, 2024

I am always pleasantly surprised by the wonderful customer service this company provides. I am so thankful that we can still get quality customer care in a world of technology-driven AI customer service. Nick was great at helping me today!

Oliver's Market Co.
United States
8 minutes using the app
August 31, 2022

I have been helped out by Sherwin to solve some issues u have been facing. Amazing service! Many thanks.

Beirut ElectroCity
Lebanon
About 4 hours using the app
April 28, 2021

Excellent service from Dean! I had trouble synchronizing my sales from previous dates and he was able to help me very rapidly!

MiniHeartz
Canada
About 4 hours using the app
February 4, 2022

Clarisse was the bomb. She helped me get everything up and running. Excited that this plug in is free for all QBO customers, too!

Hosanna Revival
United States
About 4 hours using the app
January 24, 2022

The setup was easy and smooth but I ran into a setup issue. I used the chat option to connect with Vincent. Vincent was patient and resourceful in helping lead me through the steps for a solution.

HBCU Prep School
United States
About 4 hours using the app
February 10, 2023

Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH

Country Barn Boutique
Canada
About 4 hours using the app
December 14, 2023

Rom helped us with the integration, helped with solving the sync issues, and even offered to help set up additional features! Very responsive and friendly, making using the QuickBooks app an even more enjoyable one. Highly recommend :)

Superlens
Singapore
About 3 hours using the app
December 30, 2022

Sherwin was incredibly helpful answering my questions about Quick Books Online and Shopify. Great customer service overall.

Alpha And Omega Books
Canada
About 4 hours using the app
May 23, 2022

Thanks to Sherwin for helping me set up and get going :) always appreciate a good background support process

Swish Equestrian Ireland
Ireland
About 4 hours using the app
August 6, 2021

Dean helped me connect my Shopify to QBO, I am new to this and things can be a little confusing. Dean is being very helpful, friendly, and patient, he helped me with importing past sale data from Shopify. Very happy with the online chat service.

Necklings
Canada
About 4 hours using the app