Reviews (2,706)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.
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It's saved me a lot of time and energy using this app. It was a bit tricky to understand, and I definitely made a few mistakes but their customer support has been fantastic. A support agent named Lori helped fix both entries in shopify and quickbooks to allow products to sync without issue, and also helped streamline the process for me in the future. Would recommend.
David is really thorough to chat with, and I hope to work with him again as the need arises.
We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.
Easy to use app and a great customer service team who are always there to help, specials mention to Sherwin who helped solve any issues!
I was really struggling with setting up my QB account and received tech support from Nick. Not only was he friendly but insanely helpful. I honestly would not have been able to set this up correctly without him. It is not often as a small business you have help but it is sometimes essential.
He was extremely knowledgeable. He helped me link shopify to QB and to import the information in the correct way (without duplicates) from Shopify to QuickBooks. Highly recommend Nick!
Great help from David in setting up the multicurrency option and integration
David was amazing to deal with. Very patient and knowledgeable. He had my issue sorted out in no time. Thank you David
Fantastic service I got from Nick! he's patient with me for hours!!!
Very easy to connect Shopify and Ben from QBO was able to help me navigate any issues I had. He was patient and knowledgeable throughout the session, pointing out where I need to do additional checks and the best ways to show information in QBO.
NICK did an amazing job! As a novice and still at the bottom of this large learning curve, that is QBO, Nick took the time to explain. Not only did he have patience but also simultaneously helped me with my issues at hand. Thanks so much!