Reviews (2,815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to automate the synchronization of Shopify sales data into QuickBooks Online, enhancing business efficiency and reducing manual data entry. It features detailed field mapping, historical data integration, and customizable syncing settings. The app is noted for its reliable performance and effective customer support, particularly through live chat.
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It's a bit confusing to get the accounts right for syncing but Ronnie was very helpful and responsive via the help chat
Great app providing a level of flexibility that one could only wish for. Suits our business model perfectly. And for our particularly quirky set up Dean had all the answers. Great job by all.
Sherwin was a pleasure to work with. He was prompt and helped me get everything in order. I wish I made the switch sooner as the process was fast and easy.
I haven't fully integrated the app just yet, but the customer service I received from Dean was so helpful and he answered all my questions. Thanks!
Ronnie is very strong knowledge and helpful for me. Thank you for your help.
Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!
Great customer support, Dean helped me walk through the setup. Looking forward to use that and stick with this product
Ronnie was incredibly helpful. He set up my entire integration! Sincerely appreciate all of his help.
One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.
Hi Cedar Hill Farm Co,
We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.
- OneSaas Customer Champions
Very excited about how easy this app seems to use! Had to chat to troubleshoot connection issues, but Karen answered me immediately and got me fixed in about 2 minutes!