Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

June 12, 2024

I can't say enough about Paul and the whole customer service team. They solve my problems (which are very few) every time within minutes. So friendly, helpful and just 'get it'. I never hesitate in reaching out, even with the dumbest questions. Thanks team!

Town Hall Outdoor Co
United States
Almost 3 years using the app
July 31, 2024

I had some issues with my Shopify sales invoices not coming through to QBO. Thankfully Clarisse was able to assist and sort out the issue promptly. Thank you Clarisse!

Blu Kaios
South Africa
5 months using the app
June 4, 2024

Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!

Music & Books Ayr
Canada
7 months using the app
October 8, 2024

SHERWIN helped me set up QB and sync over from Shopify. Very helpful and great service.

Gaffneys Sweets & Treats
United Kingdom
About 2 hours using the app
June 25, 2024

NICK is super helpful, effective and even pop's up in the Chat before you know you will need his help. I love dealing with NICK, always very nice.

Guilde des Herboristes
Canada
Almost 3 years using the app
August 8, 2024

Clarisse was an excellent customer support representative. I wish all reps could be as helpful and efficient as she was.

Weston Table
United States
Over 2 years using the app
August 6, 2024

Nick was very helpful and patient. He quickly resolved my syncing issue. It was painless on my part!

Palomine Lines
United States
About 2 years using the app
July 5, 2024

This program is essential for all small businesses. Their support is way above the competitions. Sherwin was extremely helpful in not only resolving my issues, but also explaining the process so that I understood what settings I needed to properly sync my data.

MTNPK Glassware
Canada
Over 1 year using the app
September 10, 2024

Sherwin was very helpful and was able to solve all my issues!

Tiki Escapes
Canada
2 months using the app
September 16, 2024

Lori was a superstar and helped me solve inventory sync issues with Shopify! Made it easy and was very accommodating with my rooki level of experience with QBO. Thanks Lori!

La Maison Baude
Canada
3 days using the app