Reviews (2,707)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.

May 29, 2024

Some excellent help and support from Paul. I'm new to Quickbooks and I found Paul extremely helpful.

OV Distribution Limited
United Kingdom
About 19 hours using the app
May 8, 2024

Sherwin resolved my issue quickly and efficiently

Pearl And Stone Wine Co.
United States
About 2 years using the app
April 29, 2024

Nick is sooo very helpful! His service was amazing, he had every answer to all questions I had and went above and beyond to help me! I cannot express enough thanks to Nick and all his help!

2NDSKIN THE LABEL
Australia
About 1 month using the app
June 21, 2024

Excellent service by Lori. Made onboarding quite easy on the app

Nessa Will
Canada
About 1 hour using the app
June 3, 2024

Service Rapide de Clarisse! Elle a réglé mon incompréhension en 2 minutes :)

Bundle
Canada
3 months using the app
Edited March 26, 2024

Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.

Edit: I ran into another issue, and David took care of it again! :-) Great CS!

Symbol
United States
Over 1 year using the app
June 3, 2024

Nick was very helpful and fixed the problems fast

pepoceramics
Canada
14 days using the app
January 16, 2024

App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!

Hero Eleven Sports Corp.
Canada
Almost 3 years using the app
May 9, 2024

Ben was fantastic getting the errors addressed for our sync!

Maggie O'Neill
United States
Over 1 year using the app
February 8, 2024

The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!

KOLLEKTION
Canada
Over 1 year using the app