Reviews (2,522)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which significantly reduces manual data entry and accounting tasks. It is praised for halving paperwork and saving time on data syncing, managing sales, customer data, and inventory efficiently. The user-friendly interface and minimal errors, along with features like automatic syncing and error notifications, are particularly valued. Its reliability and accuracy in data handling are noted, and customer support, especially from staff members Ronnie, Sherwin, and Ben, as well as the live chat feature, are highlighted as exceptionally helpful.

January 4, 2024

Paul delivered exceptional customer service—swift, efficient, and highly knowledgeable. I wish more companies provided this level of service. Undoubtedly the best support I've received from any SaaS company

Arcadian Collective
United States
10 minutes using the app
August 21, 2023

Excellent service and help from DAVID! Helped me solve the problems I had with connecting to my Shopify store and he helped me sync the data from my Shopify store.

Furli
Australia
About 5 hours using the app
December 19, 2023

I was able to get all my transactions into QB from Shopify. I ran into an issue but Rafael popped up on my screen and was super helpful, he even did some background work and then let me know when it was done, and it was! Would recommend.

daphadillz.designs
Canada
38 minutes using the app
January 17, 2024

David provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO. Thank you so much!

Blackcraft Salem
United States
8 minutes using the app
October 12, 2023

Thank you Sherwin for the fast response, very professional!

LalaTent
South Africa
2 days using the app
December 28, 2023

Thank you Sherwin, so reassuring to know the onesaas quickbooks shopify app product is backed up with good service. Keep up the good work. FPD Group Ltd UK.

FPD Group Ltd
United Kingdom
8 minutes using the app
March 4, 2024

We had some issues setting up the initial integration but Ben provided excellent service via the online chat function and was able to get things cleaned up quickly and efficiently.

Reed Supplies Canada
Canada
November 1, 2023

I am a bookkeeper and use this app for ten different retail companies. I do not know what I would do without this app. Every support person I have chatted with has been very helpful and always responds quickly. I have chatted with Troy a number of times and he is very knowledgeable, friendly, and helpful.

The Cold Hearted Co.
United States
15 minutes using the app
October 13, 2023

David was great. Very thorough. Thanks!

FUMARE FINE CIGAR BOUTIQUE
United States
10 days using the app
January 26, 2024

Merci à Sherwin pour sa précieuse aide.

Dussaultfab
Canada
6 months using the app