Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

April 19, 2024

I encountered issues with the sync between Shopify and Quickbooks. The online chat support proved to be incredibly helpful, and Ben efficiently resolved my problem by providing quick and effective solutions.

PlantChoir
Canada
7 months using the app
March 14, 2024

i had long time trying to solve problems beatween shopyfi and qbo, today i chat with sherwin and she did it all for me.

great job.

thank you

Nevada Usa
United States
Over 2 years using the app
February 28, 2024

David was really polite and managed to solve the connection issue straight away.

Thank you again David

Highland Soaps Co. B2B
United Kingdom
Over 3 years using the app
March 7, 2024

Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks.
Sherwin is very profesisonnal and attentive ! Thank you

Nouveau Yoga
Canada
Over 1 year using the app
March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily.
I am very impressed with Shopify. GREAT WORK!

Accent & Co.
Canada
5 months using the app
March 8, 2024

This app is easy to use and I love that it connects my Shopify and QuickBook accounts so easily. The customer support is also great! I've interacted with Sherwin, who has helped me to resolve any issues and answer questions :)

Arbre
Canada
7 months using the app
April 8, 2024

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Meco Reptiles and Enclosures
Canada
About 1 month using the app
March 22, 2024

Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient.
I would definitely use the chat feature again.

House Of Blanks
Canada
About 3 years using the app
February 7, 2024

Have had nothing but a great experience with Quickbooks online so far, and the connection between shopify and quickbooks has been amazing. All of my transactions sync. I did have an issue with the sync and duplicate items, however, Lori was able to resolve my issue extremely quickly!

Highly recommend.

JTech Motorsport Solutions
Guyana
Over 1 year using the app
February 21, 2024

OMG, I just experienced the best, most professional, knowledgeable customer service from David! He was quick to understand my question and equally quick to respond with the information I needed. Couldn't ask for more!

Wool on the Exe
United Kingdom
Over 1 year using the app