Reviews (2,522)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which significantly reduces manual data entry and accounting tasks. It is praised for halving paperwork and saving time on data syncing, managing sales, customer data, and inventory efficiently. The user-friendly interface and minimal errors, along with features like automatic syncing and error notifications, are particularly valued. Its reliability and accuracy in data handling are noted, and customer support, especially from staff members Ronnie, Sherwin, and Ben, as well as the live chat feature, are highlighted as exceptionally helpful.

April 10, 2017

Josh fixed some issues and then all the orders came through. Excellent service

Winecentral
New Zealand
Over 6 years using the app
April 17, 2019

Una app muy completa. Si necesitas ayuda o te surge algún problema en ella, puedes contactar con el centro de ayuda y enseguida algún agente muy profesional y amable como Adela te ayudará a solucionarlo.

Caladan Store - Palma De Mallorca
Spain
About 6 years using the app
Intuit replied April 18, 2019

Hi Kathrin, thank you kindly for your review, Adela and our team of OneSaas customer support champions are always pleased to assist you! 

If you're interested in having your business success featured on our website and social media, please send a quick email to marketing@onesaas.com . Hope to hear from you soon!

July 26, 2023

I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!

Velaasa
United States
About 6 years using the app
August 25, 2023

Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm in good hands and will be able to get any future support I need quickly! Thank you again Rom, you're a star!

Polar Pete's Freeze Dried Treats
Canada
August 31, 2023

Equipe tres reactive et compétente, ce module fonctionne tres bien meme s'il peut sembler intimident il est au final assez simple a prendre en main.

Électronique Hi-Fi
Canada
40 minutes using the app
Edited April 6, 2022

Would not want to be without it. Works with multi channels. Saves so much time every day. Clarisse @ support is great.

Dishmaster Faucet
United States
Over 5 years using the app
March 30, 2023

I would recommend this app. I have both QBO and Shopify and they work well together. I have contacted customer service on a number of occassions and Ronnie was extremely helpful and patient with me. Thanks Ronnie!!

Milkman Grooming Co
Australia
Over 5 years using the app
Edited June 29, 2023

The customer service reps who help out are AMAZING! I have worked with Ben many times and he is EXTRAORDINARY! They fix any problems, that are MOSTLY made by "ourselves" because we are not clear how the whole thing works. THEN, when they fix a broken element for you they TEACH you what it is you did wrong by the EXAMPLE! LOVE IT. They are FAST! Thanks so much for all your SUPER FAST help! I have worked with Sherwan, Marck, Rafael and Vincent and they are ALL Super AWESOME! Thanks again! YOU GUYS are why I use OneSaas! Today Paul helped me out with a big problem that I self created. They are BRILLIANT FAST and SUPER NICE!

Tactical Flow Meter
United States
About 5 years using the app
Edited December 14, 2022

Ben from customer support. Awesome customer support, been using this app for years and had few issues. When i do support is on hand to quickly sort the issue.

PKB-Vape
United Kingdom
Almost 5 years using the app
April 4, 2019

App works very well and they even have a online chat to support with any issues. Their support team is really fast and helpful. Last time Troy (Support Team) helped us solving all issues with excellence.

B Free Australia
Australia
Almost 5 years using the app
Intuit replied April 4, 2019

Thank you so much for your review of OneSaas! Really glad to hear that Troy did such a great job in helping you with your Shopify/MYOB connection :-)

If you're interested in having B Free's success featured on our website and social media platforms, please send a quick email to marketing@onesaas.com :-) We'd love to feature your business!