Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to save time and streamline business operations, particularly for small businesses. It integrates Shopify sales into their online accounting system, with features like sales data import and inventory level sync. Merchants commend its performance, user-friendly interface, and efficient customer support, particularly the live chat feature. It's recommended for those wanting to streamline their workflow.

October 9, 2023

Rom (Support) was very helpful in resolving a sync issue that we had encountered.
Thank you Rom!

BellGear (Pty) Ltd
South Africa
Over 3 years using the app
September 14, 2023

We had the same issue as some of the other reviewers (sync issues) but Lori at QBO's support team was EXTREMELY quick to resolve the issue and get us back on track!

Haybelle Co.
United States
About 1 year using the app
October 9, 2023

Rom works great with me in rectifying my Online global issue that i was having linking the shopify app with. Perfectly assisted, ease my headache and stress.

Carriacou Marine Limited
Grenada
3 months using the app
August 17, 2023

The app was a pain to sync to my Shopify store because I was having issues on my end, but once we got it to work it was great! Ronnie stayed with me for a long time to let me sort out details on my end. He was so very patient and walked me through everything! Now that everything is set up, it flows smoothly :)

Bliss Books
Canada
26 days using the app
October 22, 2023

Ronnie helped me quickly and efficiently.

Hermon Hermon
Australia
About 2 years using the app
July 3, 2023

Thanks Ronnie for helping with the Sync issue. Very good service and help me to solve the issue quickly. And, please add Parent and Child SKUs or similar functions on QuickBooks. Thank you.

Acebela
Singapore
11 months using the app
September 27, 2023

Clarrise helped me or assisted on what to do after integrating the apps, and she's very helpful. Now i need to try and wait if my expectations to the apps to my QBO will meet my expectations as still currently syncing.

lukamachain
Belgium
21 days using the app
May 18, 2023

Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!

TheBubble, LLC.
United States
About 2 years using the app
May 18, 2023

Firstly, Paul is a saviour. He really, really went out of his way to help me. He worked with me on livechat for the guts of 2 full days until my issues were fixed.. I would complain about the app but why things go wrong with software is way over my head so i wont comment. It works until it doesn't. And when it doesn't, if you have the likes of Paul helping you every step of the way then you're on to a winner. Thanks again.

Fleming Distribution
Ireland
About 1 month using the app
July 6, 2023

We had a really great experience with ROM in getting our account all syncing and up to date. He very clearly explained the issue and got us up and running really quickly and efficiently.

Before
Canada
7 months using the app