Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to save time and streamline business operations, particularly for small businesses. It integrates Shopify sales into their online accounting system, with features like sales data import and inventory level sync. Merchants commend its performance, user-friendly interface, and efficient customer support, particularly the live chat feature. It's recommended for those wanting to streamline their workflow.

April 15, 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

MaCae
United States
Over 1 year using the app
May 7, 2024

I have some issues to sync data from Shopify to QBO, I started a chat, and CLARISSE from the custumer service help me gratelfuly. 15 minutes later everything was working. Great service! thank you!

kóprana
Canada
Over 1 year using the app
Edited March 26, 2024

Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.

Edit: I ran into another issue, and David took care of it again! :-) Great CS!

Symbol
United States
Over 1 year using the app
May 6, 2024

This app is a life saver, and their service is awesome, always helpful and solve the issues. DAVID is amazing and nice to work with. Thanks folks!

TRAPSKI, LLC
United States
Almost 2 years using the app
May 7, 2024

NICK did an amazing job! As a novice and still at the bottom of this large learning curve, that is QBO, Nick took the time to explain. Not only did he have patience but also simultaneously helped me with my issues at hand. Thanks so much!

Clay Kisses
Antigua & Barbuda
About 1 year using the app
April 9, 2024

David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!

Over The Moon Gift
United States
About 2 years using the app
May 1, 2024

This app saves me time in syncing all my orders and payments for easy access through my Quickbooks. The agent I dealt with, Sherwin, was amazing to work with. Sherwin was very knowledgeable and was able to quickly resolve my syncing problem in a timely manner. This saves me time and stress knowing that my issues can be solved quickly.

Real Event Designs
Canada
About 1 year using the app
April 18, 2024

SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.

Astronomy Plus
Canada
8 months using the app
February 5, 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Monforte Dairy Online Store
Canada
About 3 years using the app
April 5, 2024

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

Graze & Gather
Canada
About 2 months using the app