Reviews (284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its Quick View feature, which allows customers to add items to their carts from the product list, enhancing the shopping experience and boosting conversion rates. It offers seamless integration, customization, and reliable performance, even in its free version. The support team is noted for their responsiveness and ability to make custom adjustments, improving both customer shopping experiences and merchant management capabilities.
Refine
-
By rating
I tried to add an additional feature which had to be implemented by one of their Secomapp staff members. It took them 3 days just to add it, then 3 days to remove it because I didn't like the way it looked. (There is no way for you to add the feature yourself) Total, it took them 7 days and still with no refund for my money even after speaking with the "CEO".
Overall they were nice but extremely slow. You get passed off as a customer and response time SUCKS.
EDIT: I asked for a refund on September 15th.... Received October 6th. SAD!
We truly apologize for the unpleasant experience. We were at fault for the support time. We tried to make things right and process a refund. Please excuse us because the refund also depend on the process of Shopify.
For further discussion, please contact us via support@secomapp.com
App is amazing and customer service is even better. It has increased our sales since implementing it. www.airplanthub.com
Really easy intallation, and it does exactly what it's supposed to. 10/10 would recommend.
The app works very well. The support is also excellent. Needed a customization - Brian responded very fast and professional.
Awesome app, easy to install, thank you!
EDIT: App works great, but do not let their developers have access to your liquid code. They tried to make changes to make their app match my theme and have altered very important elements of my store.
We are sorry for this misfortunate event. The mistake was fixed and your product was restored within 3 hours.
Our team ensures that this issue will never happen again.
For further discussion, please contact us via support@secomapp.com
Very easy to install, easy to customize, works great!
Amazing technical support to adapt certain features. Super happy with the results. Totally recommend it
Great app and highly useful for our website.
Good App! Good Zoom, Highly Recommended.
