Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast, accurate search results and smart filtering options. Its customizable design and user-friendly interface are also praised. The customer support team is noted for their prompt, efficient assistance. The app is affordable and offers good value, making it suitable for start-ups. It provides useful search analytics and advanced features, and is recommended for large stores due to its ability to handle large catalogs. Merchants also value its ability to detect misspelled words, display new products, and boost promotions. It's recognized for improving e-commerce site usability, providing instant search results, and enhancing user experience on stores with numerous products.

October 3, 2022

Recently downloaded this app and has made our search much more user friendly. Support staff were huge help in getting us set up and went out their way to get it to work for our store. Highly recommend!

Ruby Group
United Kingdom
4 months using the app
Rapid Search replied October 3, 2022

Thanks for your feedback, we are so happy that we could help you making your store more user-friendly.
Have a wonderful week,
The Rapid Search Team

October 27, 2022

that fixes a serious problem of search on our store. very easy o installand adjust, the support is amazing, thank you so much matt

Smartmarket.ma
Morocco
4 months using the app
Rapid Search replied October 28, 2022

You are very welcome, the pleasure is mine! :)
We are so happy to see that you are satisfied with our service.

Have a wonderful weekend,
Matt from Rapid Search team.

July 12, 2022

I don't often leave a review until I have tested the app for several months. However, today I installed Rapid Search and I was trying to configure it. I reached out to customer support and all I can say is WOW! Matt from Rapid Search is a rock star! I have a few apps with pretty good customer support but I don't think I have ever experienced customer support at this level. I will be back in a few months to update this review with the revenue numbers this app will surely bring. Thanks Matt! Keep rockin'!

Inkfinitee Sublimation
United States
4 months using the app
Rapid Search replied July 12, 2022

Thank you so much Jon for your fantastic review. I think this is the best review I've ever gotten, so this is much appreciated! You made my day. :)

I wish you all the best and epic sales numbers.
Let us know if we can do something else for you.

In the name of the Rapid Search team,
Matt

September 15, 2022

Great customer support and very fast replies. Search bar is absolutely perfect. Filtering on pages could currently be a bit faster. Hope it will be faster later.

Fabbii
Thailand
4 months using the app
Rapid Search replied September 15, 2022

We are so glad that you like our app and thank you for your kind feedback.
I've already sent you an access request to check your store to see what we can do to make it even faster for you. :)

Have a nice day!
The Rapid Search Team

January 10, 2022

We have used a few different search apps and this is the best one to date with the features we need, the customer support has also been super helpful. See it in action on our website www.gamers247.co.uk

Gamers247
United Kingdom
4 months using the app
October 23, 2021

This search does everything I want, has customizability options, and the support is fast and amazing. If you need a smart search bar with fantastic technical support you should install this right now.

Hawaiiverse
United States
4 months using the app
January 1, 2023

I recommend this tool strongly so customer gan discover many options plus the stock availability and which items on sal

Noorstores
United Arab Emirates
4 months using the app
Rapid Search replied January 2, 2023

Thanks so much for your recommendation and review!
We wish you a happy new year and let us know if there is something we can do for you!:)))

Take care and many thanks,
Matt from the Rapid Search Team

September 18, 2021

This app is fantastic! Especially for smaller shops that are able to benefit from the generous free plan and impeccable customer service to help boost sales with predictive searches. We experienced an increase in sales with the help of the app and are also able to monitor what clients are not able to find and take action to correct those into leads. Do not sleep on this. Highly recommended!

Shop Weekend Cheoks
Singapore
4 months using the app
December 9, 2020

Have been using this app for a while. It works great. Lots of ways to customise the options. Had an issue with it after i accidently uninstalled it and the support fixed it straight away and got me back on track. Would reccommend

Pica's Pets
United Kingdom
3 months using the app
Rapid Search replied December 14, 2020

Thank you for the review, Nikki. Just email us if you need any additional help. Have a nice day :)

January 12, 2021

The APP is great, but this customer support is from a whole other level... They helped me customize the whole search bar! I have never had this kind of customer support! I'm a happy customer ;) !

PhoneSafe
Netherlands
3 months using the app
Rapid Search replied January 12, 2021

We're more than happy to serve you Torjaly. Thank you for your trust. :)