Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast, accurate search results and smart filtering options. Its customizable design and user-friendly interface are also praised. The customer support team is noted for their prompt, efficient assistance. The app is affordable and offers good value, making it suitable for start-ups. It provides useful search analytics and advanced features, and is recommended for large stores due to its ability to handle large catalogs. Merchants also value its ability to detect misspelled words, display new products, and boost promotions. It's recognized for improving e-commerce site usability, providing instant search results, and enhancing user experience on stores with numerous products.

August 4, 2022

App stopped working. Support seems like they have better things to do than support their app. Estimated 1 -2 weeks to fix their app which stopped working.

Reactive Concealment Holsters
United States
About 1 year using the app
Rapid Search replied August 4, 2022

Hi there, I'm Matt from Rapid Search customer support.

I'm writing to give you an updated reply to your review and complaint.
We're truly sorry for any inconvenience you faced. The initial estimate was given to you based on the rareness of your theme and the complexity of the issue.
However, you are completely right that the resolution cannot wait this long. That's why I talked to our developers yesterday and expressed your disappointment about the time frame you received.

I made our team understand how important this is for you to solve this issue in a timely manner. We've already found a temporary solution that would work well for your store until we're able to roll out the permanent solution.

For that, we have sent you an access request and an email, please respond back to me so I can speed things up for you. :)

We hope you can give us another chance.
Matt from the Rapid Search Team

November 3, 2022

A very useful app with a great support team. We have already used the app on another platform which is why we chose it here as well. Thank you Máté and Írisz for your help.

Organiqa
Hungary
14 days using the app
Rapid Search replied November 3, 2022

Thank you for choosing us again, we are pleased to have you as our partner.

Have a wonderful day and never hesitate to get in touch with us in case you need any assistance.

Matt from the Rapid Search Team

Edited November 23, 2020

This search app has a very easy and comfortable interface, immediate ROI improvement, overall a great purchase.

Decalz.co
Israel
13 days using the app
Rapid Search replied November 25, 2020

Thank you for your review, and have a great BFCM and holiday campaign! Just email us if you need any support. :)

June 30, 2022

Finally a search app that actually works and is affordable! Gives good results, is fast and clean. I recommend this app to anyone who is looking for a search app to boost their sales!

peaceofhome.se
Sweden
13 days using the app
Rapid Search replied July 1, 2022

Thank you so much for recommending our app! We are so glad that we can give you value. :)))

Have a wonderful weekend,
The Rapid Search Team

April 6, 2022

So far so good! Still in trial period but it does what I want with no coding on my part. I love the functionality of this app!! I had a slight problem but Matt cleared it up for me in a very short time frame. I am very happy with the customer service! Would recommend!!

American Tradition Cookie Cutters
United States
13 days using the app
Rapid Search replied April 7, 2022

Thank you for your kind review. We are really happy that you are enjoying your trial period. Let us know if you need something else.

Have a wonderful day,
Many Thanks,
The Rapid Search Team

August 18, 2020

I am very satisfied with this app. Works great with good costs. We will use long-term their search app.

PodBolt - TWS Fülhallgatók Boltja
Hungary
13 days using the app
Rapid Search replied August 18, 2020

Many Thanks, Attila. We hope you'd be as satisfied as you are now all through our journey :)

September 19, 2022

app molto veloce e intuitiva. puoi gestire dalle impostazioni cosa far vedere nella barra di ricerca. consigliata.

Anna Profumerie
Italy
12 days using the app
Rapid Search replied September 19, 2022

Thank you so much for your feedback. We are so glad you choose us!
Let us know if we can do something for you.

Have a wonderful week,
The Rapid Search Team

December 23, 2022

Great app! Highly recommended, it will increase your sales quickly! Features are awesome and customer support very effective! Thank you!

Super Vacs Vacuums
Canada
12 days using the app
Rapid Search replied December 27, 2022

Thanks so much for your review. I'm so happy that you like using our app. Can't wait to see your further insights. :)))
Let me know If we can do something else for you.
Many Thanks and happy new year!
Matt from the Rapid Search Team

October 22, 2020

Great app, would recommend! Great for predictive searches on your storefront to help customers. Customer Service team is helpful too.

Lisa's Cosmetics pop-up shop
Canada
12 days using the app
Rapid Search replied October 26, 2020

Many thanks for your kind words :)

November 17, 2022

Super friendly support, and was happy to help with some minor tweaks to the "look and feel" of the search results page. Highly recommended AAA+++

FeelGoodStore UK
United Kingdom
11 days using the app
Rapid Search replied November 17, 2022

Thanks so much Mark, I'm so pleased to read your feedback about our service.
Let us know if you need anything else, we are always happy to help.

Take care and have a nice day,
Matt from Rapid Search