Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

August 17, 2023

Went through an initial setup and had some questions on configuration. We connected with their support team (Rich) and quickly identified tweaks to make Rebuy better. Highly recommend - the post-purchase + checkout upsells are already converting. Thank you!!

Apothékary
United States
About 2 months using the app
Rebuy replied August 19, 2023

Thank you for your glowing review of your experience with Rebuy! We're thrilled that our support team, especially Rich, was able to assist you promptly in fine-tuning the configuration to your liking. It's fantastic to hear that the post-purchase and checkout upsells are already proving effective for you. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support your success with Rebuy!

August 10, 2023

Tom, Colton, and Bradley from support are always super helpful and have helped with many questions I have. We've already had over 6,000 of income thanks to Rebuy in 3 months.

Supercross BMX
United States
4 months using the app
Rebuy replied August 14, 2023

Thanks so much for your review! We are so glad to learn that Tom, Colton, and Bradley have provided excellent assistance through support! We love to hear that Rebuy is having such a positive impact on your business in such short order! Give us a holler if you ever need anything 😊

July 26, 2023

Rebuy is awesome, the functionality is un-matched as is its customer service. Without Rebuy we would not have nearly as many options to increase our sales.

Braxley Bands
United States
5 months using the app
Rebuy replied July 28, 2023

Thank you so much for your kind words! We're delighted to hear that you find our app functionality and customer service exceptional, and we're thrilled to be a valuable partner in helping you increase your sales options. Your support means the world to us!

May 11, 2023

Suki has been absolutely amazing to work with, answers any/all questions quickly. Always willing to jump on a call and help me through any issues I might be having. Would definitely recommend this App.

MDSolarSciences™
United States
3 months using the app
Rebuy replied May 12, 2023

Thanks for sharing your experience with Suki and the App. It's great to hear that Suki has been an absolute rockstar in helping you out. If you have any other questions or feedback, feel free to reach out. Have a great day!

Edited May 12, 2023

i just got the app set up and excited to see the results! i had some issues in the beginning but the customer service team reached out and helped.

Gogo Lush
United States
4 months using the app
Rebuy replied May 11, 2023

Hello Gogo Lush Team,

We are sorry to hear that you have experienced a difficult start in setting up Rebuy, and that the amount of help provided has not met your expectations. We understand that launching can be a daunting process, and we are sorry that our guidance has not been sufficient to assist you in a smooth launch.

One of our executives will be in touch to discuss the situation further to see how we can assist and make things right. We are committed to resolving the issues at hand and look forward to a long fruitful partnership!

May 10, 2023

Support team is unbelievable and went above and beyond in helping me with a specific layout that I needed. Cart is much cleaner than the default theme one and allows for very easy upsells.

DearMom.com
United States
Over 1 year using the app
Rebuy replied May 10, 2023

Thank you so much for your kind words! We are thrilled to hear that we were able to exceed your expectations in helping you with your specific layout needs, and that you are happy with the results.

Please don't hesitate to reach out to us again if you need any further assistance or have any other questions. We are always here to help!!

September 14, 2023

Rebuy is top notch! Support is fantastic, program and logic are great. We finally have a high performing upsell tool
Extra special thanks to Reza, Tamanna and Nathan!

American Hat Makers
United States
4 months using the app
Rebuy replied September 18, 2023

Thank you for your kind words! We're thrilled that Rebuy is delivering excellent results for you, and our team is dedicated to providing outstanding support for your high-performing upsell needs. Don't hesitate to reach out if you need anything!

October 13, 2023

Fixed our issue quick and painless! Great customer service.

Hush & Hush
United States
4 months using the app
Rebuy replied October 16, 2023

Glad we could help! Thanks for the kind words about our customer service. If you ever run into issues or have questions, don't hesitate to reach out. We're here for you! 😊🛠️👍

May 18, 2023

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Village Craft & Candle
Canada
3 months using the app
Rebuy replied May 18, 2023

Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.

July 11, 2023

Rebuy is an awesome app for a Shopify store. Seamless integrations, great functionality. The tools are effective at increasing cart size, AOV, and CVR. Don't for get the cross-sell and upsell. Rebuy is good for business. Dante is such a great partner. He is an extension of our team.

Fairhaven Health
United States
4 months using the app
Rebuy replied July 13, 2023

Thanks so much for sharing! We are so happy to hear that you are having such success with Rebuy. We are proud of the products we launch and comments such as this are why we continue to strive for excellence every day. Please don't hesitate to reach out should you ever need anything!